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University of Michigan Senior Graduate Program Coordinator in Ann Arbor, Michigan

Senior Graduate Program Coordinator

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How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position. Applications submitted without a cover letter will not be considered.

Summary

The Department of Mathematics is currently seeking a Senior Graduate Coordinator to join our friendly, collaborative, and welcoming student services team. The person in this position is responsible for managing the graduate program and their duties include, but are not limited to: student records management, advising, recruitment and admissions, and event planning. The successful candidate will have relevant experience working in a student support role requiring teamwork, flexibility, confidentiality, and outstanding customer service. Our department supports approximately 150 Ph.D. students, 70 Master's students, 700 undergraduate majors and minors, and 120 instructional faculty. To learn more about our department, please visit

https://lsa.umich.edu/math.

Mission Statement

The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future.

Responsibilities*

Supervision Given/Received:

This position administratively reports directly to the Student Services Director with functional reporting lines to the faculty Doctoral Program Chair and Associate Chair for Graduate Studies (ACGS).

Overall Program Management:

  • Assist the Doctoral Program Chair and ACGS with student academic issues.

  • Work with the Doctoral Program Chair and ACGS on updating the program handbook each year and developing resources for students to track completion of degree milestones.

  • Manage events such as the Graduate Recruitment Weekend, Graduate Orientation, and Graduate Commencement Celebration; work with team members to coordinate the annual Career Conference, Ice Cream Social, and other graduate student social events.

  • Develop and maintain department graduate program website content.

  • Monitor CPT/OPT status for students and assist them with the process to ensure students are able to work and be paid appropriately.

  • Implement changes within the unit in a positive, informative and accurate manner.

  • Create tools for improved communication, accuracy and/or efficiency (e.g., forms, checklists, calendars, downloads from Business Objects, databases, spreadsheets, etc.).

Student Services/Advising:

  • Serve as primary point-of-contact for Mathematics graduate students (150 PhDs and 12 MS).

  • Hold one-on-one check-in appointments with each PhD student annually or more often as needed.

  • Ensure students have access to relevant advising, academic, and wellness resources across campus.

  • Communicate registration deadlines, program requirements, and changes to curriculum.

  • Coordinate PhD Office Assignments each year.

  • Assist students with planning and scheduling for their dissertation defense.

  • Actively seek out and promote academic and career development opportunities to current students. Oversee and promote student-led skill-building workshops.

  • Serve as program liaison with the Rackham Graduate School.

Required Qualifications*

  • Associate degree or equivalent experience, and 4 or more years of experience in a similar position.

  • Demonstrated ability to handle sensitive communications, maintain confidentiality, and advise/counsel undergraduate students.

  • Expertise in Excel, Google Apps, and databases.

  • Demonstrated ability to work effectively with individuals and groups at multiple levels of leadership.

  • Event and program planning experience.

  • Demonstrated ability to take initiative, think creatively and problem solve.

  • Ability to work independently and as part of a team that values openness, positivity and hard work.

  • Demonstrated ability to manage and organize a variety of work duties simultaneously under timelines and within a fast paced environment.

  • Contribute to a diverse environment of colleagues and students representing diverse populations.

  • Ability to set expectations and achieve results while contributing to the harmony of the team.

Desired Qualifications*

  • Bachelor's degree in higher education administration, student affairs, or counseling or equivalent combination of education and experience.

  • Experience with MS Access, including the ability to create reports, queries, and use the database as a management tool.

  • Knowledgeable of University of Michigan student policies and procedures.

  • Basic familiarity with FERPA.

  • Experience using M-Pathways, LSA MRS, and Business Objects a plus.

Work Schedule

  • 40 hours weekly; full-time

  • Punctual, regular, and consistent attendance is required. May require working during non-business hours and during Recruitment Weekend.

  • Employees in the position have the option of working a hybrid schedule of days on campus in Ann Arbor and working remotely. The work schedule will be developed in collaboration with the supervisor.

Additional Information

As one of the world's great liberal arts colleges, LSA pushes the boundaries of what is understood about the human experience and the natural world, and we foster the next generation of rigorous and empathetic thinkers, creators, and contributors to the state of Michigan, the nation, and the world.

  • To learn more about diversity, equity, and inclusion in LSA, please visit lsa.umich.edu/lsa/dei.

  • To learn more about LSA's Mission, Vision and Values, please visit lsa.umich.edu/strategicvision.

Background Screening

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks are performed in compliance with the Fair Credit Reporting Act.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

Job Detail

Job Opening ID

249339

Working Title

Senior Graduate Program Coordinator

Job Title

Student Admin Asst Sr

Work Location

Ann Arbor Campus

Ann Arbor, MI

Full/Part Time

Full-Time

Regular/Temporary

Regular

FLSA Status

Nonexempt

Organizational Group

College Of Lsa

Department

LSA Mathematics

Posting Begin/End Date

5/20/2024 - 6/03/2024

Salary

$47,000.00 - $58,650.00

Career Interest

Academic & Student Services

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