Job Information
Marriott Casino Players Club Representative in Aruba, Aruba
Additional Information
Job Number 24181957
Job Category Golf, Fitness, & Entertainment
Location The Ritz-Carlton Aruba, L. G. Smith Boulevard 107, Aruba, Aruba, Aruba,VIEW ON MAP (https://www.google.com/maps?q=The%20Ritz-Carlton%20Aruba%2C%20L.%20G.%20Smith%20Boulevard%20107%2C%20Aruba%2C%20Aruba%2C%20Aruba%2C)
Schedule Full Time
Located Remotely? N
Position Type Non-Management
POSITION SUMMARY
Promote the Player’s Club and its benefits to guests. Promote enrollment in Player’s Club to eligible guests, carded, and tracked players. Implement promotions and help facilitate special events and entertainment. Assist guests and distribute information about casino activities to guests. Meet and greet customers upon arrival. Monitor machines within assigned area for security and condition. Make announcements and maintain information regarding casino promotions, entertainment, and events.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance is clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than 10 pounds without assistance. Stand, sit, or walk for an extended time period. Perform other reasonable job duties as requested.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.