Job Information
Cardtronics DBA NCRATLEOS Field Service Technician I -San Jose (Entry Level) in Atlanta, Georgia
Why Join us?
Are you a hands-on problem solver with a passion for learning? But never worked on an ATM before. No Problem! With little or no prior relevant work experience, we will provide you with the training you need to perform basic troubleshooting to service, and maintain ATMs, so you can start your career with NCR Atleos. With us you'll embark on a rewarding career path where every day is an opportunity to grow, make an impact and connect with our customers.
What's in It for You?
Hourly Rate: The hourly rate of pay is $17.00
Additional compensation: In addition to the hourly rate, this role pays an extra $6.00 per dispatch completed.
- Comprehensive Training: Learn everything you need with us, during the hands on -in the field training- no prior ATM experience required
- Career Growth Opportunities: Join a team where your success is our priority.
- Exciting Challenges: Solve real world problems while working in a variety of customer locations.
- Be Part of a Winning Team: Work with an industry leader that values their employees, innovation, teamwork and customer satisfaction.
- Control Your Take Home Pay: Your productivity drives additional earnings beyond your base rate of pay.
Job Title: Field Service Technician I (ENTRY LEVEL)-
San Jose, CA
As a Field Service Technician, you will represent the NCR Atleos brand by being the first line of response on-site at our customers' locations. Problem-solve at a basic module level (FRU), organize and plan your time effectively, and know when and to whom to escalate issues to. Apply the knowledge that you learn during your on-the-job training to resolve task related problems in straightforward situations emphasizing on manual skills. Most importantly, you will be responsible for providing consistent and clear communication using our service app to maintain customer satisfaction.
What you'll do as a Field Service Technician I:
Basic Qualifications:
- Must have access to a personal vehicle.
- Must have the ability to work a flexible schedule including nights, weekends, overtime, and or flex shifts.
- Must be able to safely work outside during all seasons with potential exposure to the elements.
- Must have a high level of personal integrity and work well with minimal supervision.
- Must have Basic Electrical and Mechanical aptitude, skillset, and knowledge.
- Must have good problem-solving skills, be able to pick up new skills quickly, and work well under pressure.
- Must live in the San Jose, CA area.
Required Availability, Experience, and Skillset:
Preferred Qualifications:
Previous experience with NCR or similar equipment is preferred
Our comprehensive benefits package currently includes the following:
Medical Benefits: Choose between the Consumer Driven Health Plan (CDHP) and the Kaiser Permanente Plan, both offering extensive coverage and preventive care.
Health Savings Account (HSA): Available with the CDHP, including company contributions.
Flexible Spending Accounts (FSA): Options for healthcare and dependent care expenses.
Dental and Vision Benefits: Affordable plans through Cigna and EyeMed, covering a wide range of services.
Life and ADandD Insurance: Basic coverage provided at no cost, with options to purchase additional coverage.
Disability Income Protection: Short-Term and Long-Term Disability coverage to support you during illness or injury.
Voluntary Optional Benefits: Including accident, critical illness, and hospital indemnity insurance, as well as discounted auto and home insurance.
Retirement Savings Plan: 401(k) plan with company matching contributions to help you save for the future.
Paid Time Off: Generous vacation, holiday, and leave policies, including maternity and paternity leave.
Additional Support: Access to emotional wellbeing solutions, second opinion services, and more.
Join NCR Atleos and enjoy a benefits package designed to enhance your health, financial security, and work-life balance. Recruiters are able to share more detail during the hiring process.
Follow Safety and Security Procedures when working on ATMs. You will learn this on Day 1.
Complete NCR Atleos specific Trainings and Certifications on our training website.
Diagnose problems based on the error logs from the ATM and information provided from our service app using a company provided cell phone.
Perform minor maintenance and repairs on ATMs, both indoors and outdoors.
Responsible for accurate and prompt reporting o