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Job Information
MUSTANG SPECIAL UTILITY DISTRICT Meter Services Technician I in AUBREY, Texas
Position Summary
Mustang Special Utility District (Mustang) is a local governmental entity providing water and water reclamation utility service in Denton, Collin, and Grayson Counties of North Texas. We are the largest Special Utility District in Texas and in one of the fastest-growing areas of the country. Comprising over 38,000 connections over 220 sq. miles. Our motto is
Second to None! Providing Lifes Most Precious Resource. Were looking for a key person to join our team as a
Meter Services Technician I
The Water Meter Technician I is responsible for entry-level work in testing, maintaining, and repairing water meters in the district. This position assists in ensuring that meters are fully functional and accurately recording water usage by performing repairs, exchanges, and maintenance tasks. The role contributes to the accuracy and proper functioning of utility water meters, including registers, radios, meter cans, and lids. Key responsibilities include installing, removing, repairing, and testing water meters; programming and troubleshooting remote metering equipment; turning water services on or off; and investigating customer complaints about their water meters. This work is performed under the general supervision of the Meter Services Crew Leader.
Essential Functions, Duties, and Responsibilities:
The following Essential Functions are the primary job duties that the incumbent must be able to perform unassisted or with some reasonable accommodation by the employer.
- Support Core Values: Demonstrate understanding and application of Mustang Special Utility Districts Core Values in all tasks.
- Inventory Management: Maintain the storehouse, focusing on loss prevention and inventory control.
- Meter Operations: Install, repair, replace, read, and manage water meters, ensuring accurate connection/disconnection to complete work orders.
- Collaboration: Work closely with the water department to meet the needs of the utility customer service department.
- Workflow Management: Process and update work orders daily using the work order system.
- Tool and Equipment Organization: Organize and manage tools, equipment, and supplies necessary for completing assignments efficiently.
- Safety Compliance: Follow safety regulations, including wearing appropriate clothing and using proper equipment and tools.
- Site Maintenance: Clean work sites and restore landscaping to its original condition upon project completion.
- Customer Service: Handle extensive face-to-face communication with internal and external customers professionally, ensuring exceptional customer service.
- On-Call Availability: Be available for on-call duties during evenings or weekends as required.
- Travel: Travel to attend meetings and training sessions as needed.
- Attendance: Ensure regular and consistent attendance during assigned work hours.
- Team Environment: Demonstrate a willingness to perform duties in a team environment and assist other departments within the city and Mustang SUD as required.
- Physical Requirements : Regularly lift/move up to 10 pounds, frequently lift/move up to 50 pounds, and occasionally lift/move up to 100 pounds.
- Cross-Training and Time Management: Show a willingness to cross-train as needed to meet departmental objectives and exhibit excellent time management skills.
Knowledge, Skills, and Abilities:
Water Utility Operations:
Basic understanding of water meter installation, maintenance, and repair techniques. Knowledge of water distribution systems and infrastructure.