Job Information
HCA Healthcare Concierge PRN in Austin, Texas
Description
Introduction
Do you have the PRN career opportunities as a(an) Concierge PRN you want with your current employer? We have an exciting opportunity for you to join Heart Hospital of Austin which is part of the nation's leading provider of healthcare services, HCA Healthcare.
Benefits
Heart Hospital of Austin, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Fertility and family building benefits through Progyny
Free counseling services and resources for emotional, physical and financial wellbeing
Family support, including adoption assistance, child and elder care resources and consumer discounts
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan
Retirement readiness and rollover services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/prn-employee-benefits-and-rewards)
Note: Eligibility for benefits may vary by location.
Our teams are a committed, caring group of colleagues. Do you want to work as a(an) Concierge PRN where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!
Job Summary and Qualifications
Greets patients and families upon arrival at the hospital. Notifies registration of patient’s arrival at the hospital
Obtains cell phone numbers of waiting family members.
Perform lobby rounding to ensure patients are kept aware of their wait time expectations.
Writes descriptions of family members
Provides resource information as needed (food, lodging, stores, etc.)
Works with cardiologists and cardio-vascular surgeons in updating patients’ progress to family members.
Greets visitors and oversees visitor’s sign-in and sign-out processing -- (notifies the appropriate parties of their arrival and provides a visitor or vendor badge as needed).
Works collaboratively with other departments to ensure that the patient and the patients’ families’ needs are met.
Knows Code colors and assists per disaster policies.
Oversees Lobby – contacts necessary resources for all event occurrences.
Oversees distribution of newspapers, mail, deliveries to patient.
Handles the forwarding or return of patient mail.
Accepts deliveries and/or directs delivery personnel to the proper location.
Performs all necessary office and other duties opening and closing procedures as needed.
Maintains departmental records and keeps information sheets updated.
Wheels emergency patients to the emergency registration area (volunteers only).
Helps patient units with patient discharges (volunteers only).
Other duties as assigned.
What qualifications you will need:
- High School Graduate / GED
Heart Hospital of Austin (https://austinheart.com/) , a proud member of St. David's HealthCare, stands as a leading 72-bed facility renowned for its exceptional performance in cardiovascular care. Specializing in the diagnosis and treatment of cardiovascular disease, the hospital provides a comprehensive 24-hour emergency department to address urgent health needs. With innovative programs like the Executive Wellness Program and the Advanced Heart Failure Program, including cutting-edge therapies such as extracorporeal membrane oxygenation (ECMO) and the left ventricular assist device (LVAD), patients receive world-class treatment. Boasting six operating rooms—three of which are hybrid—alongside three catheterization labs and expert electrophysiology services, Heart Hospital of Austin is equipped to handle complex cardiovascular cases effectively. With an impressive track record as a 12-year recipient of Merative's (formerly PINC AI) 50 Top Cardiovascular Hospitals award and recognition from Healthgrades as Texas's No. 1 cardiac program for six consecutive years, the hospital is a beacon of excellence. Additionally, it hosts one of the largest non-academic cardiovascular research programs globally, solidifying its commitment to advancing heart health for patients everywhere.
HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Concierge PRN opening. We review all applications. Qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status