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Job Information
WorkSource Oregon Sporting Goods Sales in BAKER CITY, Oregon
REQUIREMENTS: * Minimum 21 years of age to work at the gun counter. * Experience and knowledge of firearms, shooting, scopes, ammo, reloading, and accessories required. * Rigorous attention to detail is required. * Computer skills required. * Good communication skills and the ability to effectively engage with customers and staff on a regular basis. * Understand and follow specific instructions and procedures. * Resolve difficult or stressful customer service issues. * Sort, check, count, and verify numbers. * Work as a team. PREFERRED: * High School diploma/GED preferred. * Hunting, fishing, camping, shooting, and general outdoors experience is preferred. * Knowledge of 4473 forms preferred. * Previous merchandising experience is helpful. DUTIES: * Provide direct customer service and support by selling firearms, fishing, archery, camping and related items. * Complete and review ATF forms, make sales and follow-up calls. * This position primarily focuses on the sporting goods department and, assisting throughout the entire store as needed. * Other duties include stocking shelves, pricing merchandise, inventory and other retail related activities in selling products. * Sell merchandise and advise customers on merchandise features, advantages, and benefits both face to face and over the phone. * Demonstrate product features, functions and accessories. * Provide merchandise/product knowledge to customers and recommend alternative or accessory goods. * Verify detailed information from customers for firearms sales related background checks. * Utilize ATF, FBI, and State systems when appropriate. * Responsible for receiving and displaying merchandise in accordance with specific established policies, procedures and standards. Accountable for department inventory. * Answer telephones and handle routine customer telephone inquiries. * Perform general floor maintenance and housekeeping; monitor and maintain the condition and safekeeping of inventory and merchandise.