Merakey Jobs

Job Description :

Associate Engineer, Production Operations

Job Description :

Equal Opportunity Employer:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets

Job Title: Associate Engineer, Production Operations

Job Location: Bengaluru, Karnataka

Team - NTS - NT Operations

Job Description:

On a day-to- day basis, this role will be responsible for providing 24/7 Monitoring and alerting of the entire company Application support.

The candidate to bring to the organisation a wealth of knowledge across multiple application Monitoring tools and have good working knowledge of ITIL practices. As part of the offshore operations team, the candidate is expected have a good understanding of leading Infrastructure technologies-

Accountabilities And Responsibilities-

Responsible for, but not limited to the following:

• 1+ years of experience in Application support.

• Hands-on experience on Linux, Sh

• Troubleshooting system performance problems.

• Troubleshooting abilities on Windows and Linux Platforms.

• Monitoring of the company’s applications.

• Basic understanding of the user authentication and AD.

• Fundamentals of Networking with knowledge of TCP/IP Protocols.

• Good Knowledge on AWS fundamentals.

• Basic knowledge on Python, PHP and any databases(SQL/NoSQL).

• Willing to work on 24*7 rotational shifts.

• Strong Team Player, excellent communication skills, self motivated, flexible.

• Willingness to learn new technologies and adapt latest softwares in the project procured.

Additional Knowledge

• Good understanding of enterprise architecture, system availability and disaster recovery

• ITIL certification or other service management framework experience, including working with ITIL based Service processes and functions such as Change, Incident, Problem, Event and Transition.

• Good Knowledge on Application management/support.

• Remedy-On-Demand, ServiceNow or equivalent ticketing tool.

• Zabbix/New Relic or any relevant experience on any of the Application/server monitoring tools.

Essential skills

• Able to work in a fast paced environment.

• Able to demonstrate flexibility, adaptability, motivation, as well as excellent problem solving capability.

• Strong time and task management skills

• Good documentation skills to present in any internal or external technical review forums

• Good communication and report writing skills

PERSONAL SPECIFICATION

Respond to, and satisfactorily resolve any escalated customer issues or concerns.

Work successfully with on and off shore team members to provide the best overall working structure

This job is posted with NTS Technology Services Pvt. Ltd.

Job Category:

News Corp is a global, diversified media and information services company focused on creating and distributing authoritative and engaging content to consumers throughout the world. The company comprises businesses across a range of media, including: news and information services, book publishing, digital real estate services, cable network programming in Australia, and pay-tv distribution in Australia.

Headquartered in New York, the activities of News Corp are conducted primarily in the United States, Australia, and the United Kingdom.