Merakey Jobs

A busy repair shop is seeking a receptionist that will be primarily responsible for greeting customers upon arrival, answering phone calls, scheduling appointments, managing customer paperwork and maintaining a clean and organized reception area, essentially serving as the first point of contact for all customers while providing excellent customer service throughout their visit. Key responsibilities may include: * Customer interaction: * Greet customers warmly and professionally upon arrival. * Answer phone calls promptly and direct inquiries to the appropriate staff member. * Schedule repair appointments accurately and efficiently. * Assist customers with completing necessary paperwork * Provide updates on repair status and estimated completion times. * Handle customer concerns and complaints professionally. Administrative tasks: * Maintain accurate customer records and vehicle information. * Process payments and handle cash transactions * Create repair orders and track job progress * Filling * Maintain a clean and organized reception area * Basic Cleaning Knowledge and skills: * Excellent communication and interpersonal skills * Strong customer service orientation * Ability to multitask and prioritize effectively * Proficiency with computer systems and scheduling * Basic understanding of automotive repair processes (preferred) Hours: Full Time, Mon-Fri 8am - 5pm Competitive wages and is paid at an hourly rate, based on your qualifications and performance. Wages: Starting at $16.00 - $18.00/hr - Wages negotiable on experience