Job Information
Marriott Maintenance Manager in Bournemouth, United Kingdom
Additional Information
Job Number 25039711
Job Category Engineering & Facilities
Location Bournemouth Highcliff Marriott Hotel, 105 St. Michael's Road, Bournemouth, England, United Kingdom, BH2 5DUVIEW ON MAP (https://www.google.com/maps?q=Bournemouth%20Highcliff%20Marriott%20Hotel%2C%20105%20St.%20Michael%27s%20Road%2C%20Bournemouth%2C%20England%2C%20United%20Kingdom%2C%20BH2%205DU)
Schedule Full Time
Located Remotely? N
Position Type Management
The Role:
As Maintenance Manager, you will manage all maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. You will be accountable for managing the departmental consumables and utilities budget as well as capital expenditure projects. You will ensure that preventative maintenance plans are in place to maintain the product and support energy conservation. You will be responsible for maintaining regulatory requirements and lead the emergency response team for all facility issues.
You will be responsible for, but not limited to:
Ensure building and equipment licenses and certifications are current
Maintain property life safety systems, firefighting equipment, sprinkler systems and alarm systems
Inspect guest rooms to ensure they are ready for guests arrival prior to be handed back to front office
Deliver memorable guest experiences which support in driving Intent to recommend scores
Monitor and analyze guest satisfaction survey results to ensure these continually improve
Work alongside front office and housekeeping to ensure rooms are ready for arrival
Ensure the team action and rectify any maintenance issues which are reported
Ensure hotel and team are using Transcendent Maintenance system
Ensue all guest complaints are resolved in a timely manor and logged correctly
Anticipate guest needs to deliver an above and beyond experience
Empowers employees to provide excellent customer service experiences
Prepare departmental rota’s, ordering and payroll inline with budget
Manage the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment and electrical systems
Manages and controls heat, light and power and recommends current best methods for energy conservation and economical facility operations
Develop specifications and requirements for service contracts and administers such contracts to support building needs
Distributes preventive maintenance and repair work orders and monitors timeliness and quality of completion
Develops a long term plan for preventative maintenance and asset protection and overseeing execution of plan.
Contacts contractors for bids and supervising construction to ensure timely completion of projects within budgetary guidelines
Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment
Selects and orders or purchasing new equipment, supplies, and furnishings.
Assist other departments, wherever necessary and maintain good working relationships within the whole hotel
Recruit, train and develop maintenance team members and support in developing our next maintenance manager
Comply with hotel security, fire regulations and all health and safety legislation
Our Ideal Candidate:
You will have a proven track record in a similar role within a hotel environment along with experience in coaching and developing team members.
You will have a warm people orientated demeanour, a gift for paying attention to the smallest details and a positive outlook and outgoing personality.
Perks you deserve:
We’ll support you in and out of the workplace by offering:
Bonus Scheme
Private Medical Cover
Pension and Life Assurance
23 days holiday increasing with service
Annual Performance Review pay
Uniform, meals on duty and free car-parking provided
Employee Assistance Program
Comprehensive Training and Development program
If this sounds like the perfect role for you, please email Zoe.Nixon@Marriott.com to discuss the role further and share your CV or apply online.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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