Job Information
Smartsheet Inc. Senior Program Manager in Clyde Hill, Washington
Smartsheet is a tech company with a human story to tell. We're here to empower teams to manage projects, automate workflows, and rapidly build new secure solutions, using simple no-code tools. We're revolutionaries - so for us changing the way the world works is all in a day's work. In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to deliver their very best work. Today, we deliver a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better business outcomes. Smartsheet is looking for an experienced Senior Program Manager to join as a key member of our Strategic Transformation Office (STO). The STO mission is to grow and scale our business in an aligned and simplified manner through cross-functional partnerships executing and operationalizing our strategic initiatives. The focus of the role is to support the execution and operation of the company's strategic initiatives. You will report to our Sr. Director, Strategic Transformation, and can be located in our Bellevue, WA office, or you may work remotely from anywhere in the US where Smartsheet is a registered employer. You Will: Design and facilitate the successful execution of cross functional strategic programs and projects including our annual planning process and other critical business operations Partner with a broad range of stakeholders and executive sponsors to develop and manage programs and project charters, project plans, resource plans, communications plans, and RAID logs across the STO portfolio Run cross-functional workshops with business leaders to develop new processes, projects, programs, and partnerships Proactively assist business partners in facilitating process design and improvement activities Be an advocate for change and leverage your skills to close organizational gaps and promote strategy Implement project management processes and best practices to create awareness and establish robust communication channels and effective project governance Document and track program and project RAG/health against defined milestones and escalate blockers to working group and steering committees as they arise Identify, track, and report KPIs to measure performance and success Perform other duties as assigned You Have: Bachelors or masters degree in Project Management, Business, Communications or a related field, or equivalent experience 8+ years of multi-function program management experience Proven project management skills and experience managing in a matrixed environment across multiple and diverse groups Strong interpersonal skills, including the ability to work access the organization and interact, manage and negotiate effectively at all levels including peers through senior levels of management Strong understanding of Agile methodologies, including Scrum, Kanban, or other frameworks Excellent communication skills to facilitate effective collaboration among team members, stakeholders, and product owners Proficient in project management tools and software commonly used in Agile and Waterfall environments Ability to prioritize tasks and manage workload to ensure timely delivery of project milestones Experience in creating and maintaining project documentation, such as user stories, sprint plans, and release schedules Leadership skills to motivate and guide cross-functional teams towards achieving project goals Adaptability to respond to changes in project scope, requirements, and priorities Knowledge of Agile metrics and ability to use them for continuous improvement Facilitation skills for conducting effective Agile ceremonies, such as sprint planning, daily stand-ups, and retrospectives Problem-solving skills to address challenges that may arise during the proje