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TEKsystems Business Analyst in Dearborn, Michigan

Description

Summary:

We are looking for a talented and passionate Enterprise Technology Product Designer to join our team. In this role, you will be responsible for designing intuitive and engaging user business process experiences for our timekeeping and scheduling applications. You will work closely with product managers, engineers, and other stakeholders to create innovative solutions that meet the needs of our users and drive business goals. Your expertise in user-centered design, visual design, and interaction design will be critical to the success of our products.

Responsibilities:

• User Research and Analysis:

o Conduct user research, including user interviews, surveys, and usability testing, to understand user needs, behaviors, and pain points.

o Analyze user data and feedback to identify opportunities for product improvement and innovation.

o Develop user personas, user journey maps, and other design artifacts to communicate user insights to the team.

• Interaction Design:

o Create wireframes, prototypes, and user flows to illustrate the structure and functionality of timekeeping and scheduling applications.

o Design intuitive and efficient user interfaces that simplify complex tasks and improve user satisfaction.

• Collaboration and Communication:

o Collaborate closely with product managers, engineers, and other stakeholders throughout the product development lifecycle.

o Effectively communicate design ideas and rationale to the team.

• Usability Testing and Iteration:

o Plan and conduct usability testing to evaluate the effectiveness of designs.

o Analyze usability testing results and iterate on designs based on user feedback.

o Continuously improve the user experience of our timekeeping and scheduling applications.

• Staying Current:

o Stay up-to-date on the latest trends and best practices in product design, user experience, and timekeeping/scheduling technology.

o Experiment with new design tools and techniques to improve our design process.

Qualifications:

• Bachelor's degree in Design, Information Systems, or a related field, or equivalent experience.

• 5+ years of experience as a Product Designer or Technical Business Analyst

• Experience in a Manufacturing environment - automotive is a plus

• Strong understanding of user-centered design principles and methodologies.

• Excellent communication, collaboration, and presentation skills.

• Experience with Agile development methodologies.

• Experience with data visualization and dashboard design.

• Functional experience with Payroll, Benefits, Timekeeping, Accruals, Leave Management, Employee Scheduling, Attendance Management and Labor Forecasting systems.

Skills

Business analysis, Agile, Project management, Jira, Data analysis

Additional Skills & Qualifications

Preferred Qualifications:

• Experience with timekeeping and scheduling applications (WorkForce Software, Kronos, Workday, etc.) is highly preferred.

o Time & Attendance: Knowledge of timekeeping regulations, shift patterns, and exception handling.

o Absence Management: Understanding of absence policies, accrual calculations, and absence tracking.

o Scheduling: Knowledge of scheduling best practices, optimization techniques, and employee preferences.

o Reporting: Requires understanding of timekeeping, absence, and scheduling processes and data to provide reports used for auditing and managing the data.

• Proficiency in design tools such as Figma, Looker, Qliksense, or similar.

• Integration Skills: The solution will integrate with other systems like payroll, human resources, and accounting software. Experience with API integrations (REST, SOAP), ETL (Extract, Transform, Load) processes, and data mapping is critical.

Skills:

• Demonstrate initiative and ability to work independently

• Continuous improvement approach, proactively look for and correct issues

• Strong interpersonal skills, team oriented, and highly motivated

• Ability to work on concurrent high priority tasks

• Strong organizational, planning and time management skills with the ability to prioritize effectively

• Strong analytical abilities including experience with in-depth problem analysis and the ability to match solutions to customer expectations

• Visual Design

• User Research

• Prototyping

• Wireframing

• Usability Testing

• Design Tools (Figma, Looker, Qliksense)

• Communication

• Collaboration

Pay and Benefits

The pay range for this position is $40.00 - $50.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Dearborn,MI.

Application Deadline

This position is anticipated to close on Mar 14, 2025.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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