Job Information
New York State Job Bank Dispatcher/Dispatcher Trainee in Delhi, New York
DISTINGUISHING FEATURES OF THE CLASS: This is an entry level position used for training in the use of radio and automatic signal equipment to dispatch personnel and equipment to fires and other emergencies, and the operation of all related equipment and monitoring systems. Incumbent must be computer literate and able to readily learn to operate radio and automatic signal devices according to established procedures. Training and supervision are received from other supervisory or administrative staff. Work is performed in accordance with established policy. Performs related work as required.<p> FULL PERFORMANCE, KNOWLEDGE, SKILLS, ABILITIES, AND PERSONAL CHARACTERISTICS: Thorough knowledge of the geography of the County and surrounding areas; Good knowledge of all emergency service providers within the surrounding area; Good knowledge of the operation of various types of telephonic, radio, and automatic signaling and communications equipment; Good knowledge of computer operation; Familiarity with police and emergency terminology, procedures and equipment; Ability to maintain records and prepare written reports; Ability to understand and follow oral and written instructions; Ability to speak, write, and enunciate clearly; Ability to multitask; Ability to type at an acceptable rate of speed; Clerical aptitude; Mental alertness; Good judgment; Tact and Courtesy; Physical condition commensurate with the demands of the position.<p> MINIMUM QUALIFICATIONS: Graduation from high school or possession of a high school equivalency diploma.<p> SPECIAL REQUIREMENT: Candidates must successfully complete initial Emergency Medical Dispatch training, CPR/AED and eJustice certifications within 6 months of appointment and maintained during employment. Candidates are required to maintain ongoing continuing education requirements to maintain Emergency Medical Dispatch certification, CPR/AED and successfully complete and document annual routine in-house review and refresher training as required by the NYS 911 Board.<p> NOTE: Conviction of a felony, misdemeanor or other offense may disqualify incumbents appointment.