Merakey Jobs

Posting Title Communications Training Specialist Requisition Number R231397 Company Fisher-Price, Inc. Location East Aurora, New York Address 636 Girard Avenue Zip Code 14052-1884 Job Category Information Technology CREATIVITY IS OUR SUPERPOWER.It's our heritage and it's also our future. Because we don't just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard-when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers. The Team: Mattel is the #1 toy company in the world and owner of the strongest portfolios of children's and family entertainment franchises in the world. It is also the decisive leader in the Newborn, Infant, and Toddler super-category, with roughly 14% share, globally. The Fisher-Price brand has over 90 years of experience in development through play and contains some of the most beloved and prominent infant items in the world, including Little People, Gyms & Playmats, Entertainers & Jumperoos, Walkers and Educational Toys. The brand is a 360-degree multi-generational franchise, with publishing and consumer products, content, smart connect, educational videos and partnerships with early education and development professionals. Last year, in this category, Mattel sold close to $1B globally and close to $700M in Infant. The Global Quality Systems Team manages quality systems across Mattel. The team manages organizational change management, training, system administration, system development, and user support. The team works with leaders in the Quality, Safety, Regulations, and Compliance organization to ensure that all quality systems are meeting key objectives. The objectives are to ensure systems are being fully adopted, processes are aligned, and users are supported across Mattel. These objectives help to ensure that Mattel develops, manufactures, and ships quality products that are safe and regulatory compliant. This is a new team being developed as Mattel embarks on a path of digital transformation for the Quality, Safety, Regulations, and Compliance organization. The Opportunity: Mattel is currently seeking a Communications Training Associate, hybrid (East Aurora, NY). In this position, you will collaborate with a global team who are responsible for organizational change management of quality systems and associated processes. You will create communications and schedule regular updates for all Global Quality Systems users. You will author training documents and design presentations. You will provide communications research and evaluation of communications effectiveness. This candidate will effectively communicate information and ideas in written and verbal formats, engage and attract followers online, and build and maintain relationships. This position works closely with the Global Quality Systems Training and Technical teams. This position reports to the Associate Manager of Global Quality Systems. What Your Impact Will Be: As part of the Team, you will have a significant impact on the digital transformation for the Quality, Safety, Regulations, and Compliance organization. Develop a structured communication plan for a best-in-class organizational change management operating model. As part of the training team, you will develop effective and engaging training (method, materials, and media) Produce content and voice-over for training videos and user guides. Partner with the technical team on solving user support issues, enhancements, and new projects to ensure successful implementation with end users. Develop and maintain a calendar of reoccurring training, system update anno