Merakey Jobs

Guest Services:

• Welcome and greet guests in a friendly and professional manner.
• Answer inquiries about room availability, pricing, and motel amenities.
• Assist with guest requests and address complaints promptly.

Reservations and Check-In/Out:

• Manage bookings via phone, online platforms, and walk-ins.
• Complete the check-in process, including verifying identification and payment methods.
• Handle check-out procedures, ensuring accuracy in billing and collecting feedback from guests.

Administrative Duties:

• Maintain accurate records of room availability and guest accounts.
• Answer and direct phone calls to the appropriate departments or personnel.
• Handle cash transactions, process credit card payments, and reconcile daily accounts.

Communication and Coordination:

• Liaise with housekeeping and maintenance teams to ensure rooms are clean and functional.
• Notify appropriate staff of any issues or guest concerns.

Security and Safety:

• Monitor the lobby area and respond to emergencies according to established protocols.
• Ensure the safety of guests by following motel security guidelines.