Job Information
Oracle Network/Telecom Systems Analyst 2- Farmington, NM in Farmington, New Mexico
Job Description
Maintain records of equipment failure and liaise with engineers and suppliers as necessary. Call out client problems according to established procedures. Handle the network using network management tools, analyze network performance and recommend network improvements. Run network performance to ensure adequate bandwidth for business needs. Recommend improvements to the network infrastructure, and with management agreement improve proactive network management tool set. Solve network problems on the campus network, remote locations and country wide area network though to resolution. Perform Project Engineering including specification definition, design of solution in compliance with corporate standards, implementation, testing through to production. Respond to monitor alarms to identify the root cause of an outage and coordinate the corrective action in a timely fashion. Provide on-call support services and provide assistance to others.
Qualifications
Bachelor's Degree in technology related field or equivalent practical & demonstrated experience
7+ years professional experience in supporting carrier grade, IP based ISP, Webscale, and cloud-provider network environments
7+ years of experience performing peering, network design, customer turnup, provisioning, migration, and decommissioning
Advanced level knowledge in Firepower, DNA Center, ISE, Meraki1
Demonstrated progressive increase in role specific responsibilities and associated complexities
Advanced level knowledge of multiple network operating systems including Cisco IOS/NX-OS
Operational experience with internet routing protocols and concepts, including but not limited to TCP/IP, BGP, iBGP, EGP, MPLS, IS-IS, OSPF, Anycast, RHI, & Route reflection
Advanced level knowledge of Layer 4-7 protocols including TCP, UDP, AH, ESP, SMB, RCP, TLS, SSL, HTTP, HTTPS, DNS, SNMP, SMTP, and SSH
Advanced level experience in capacity management, traffic engineering, and performance optimization
Candidates must be a U.S. Citizen and complete an enhanced background screening to meet federal government requirements
Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates
Career Level - IC2
Responsibilities
Responsibilities
As a Sr Network Engineer on the Oracle Infrastructure Engineering Services (IES), Network Operations & Reliability Engineering team, your priorities include completing change requests, fulfilling service requests, incident response, and problem management
This role is also responsible for creating tools that facilitate change validation, verify service health, and expose performance metrics
This role will work closely to develop and support solutions for customers including supporting their private VPN connections and Site to Site VPN
Active monitoring of the production environment to proactively address issues that could affect Oracle's services in partnership with the Oracle Global Operations Center
Develop methods to capture metrics that show service health
Create and use pre-defined work instructions to safely deliver on change requests to the production environment
Plan and execute changes to the network as needed
Participate in weekly on-call rotation, and occasionally on weekend coverage as a member of a globally distributed on-call team
Create Postmortems and documentation of corrective actions to prevent the reoccurrence of incidents
Implement, Maintain & Support Network Infrastructure components according to associated SLAs/OLAs
Collaborate with peers and lead automation and innovation workshops for members of the extended organization
Disclaimer:
Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.
Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range: from $30.29 to $60.63 per hour; from $63,000 to $126,100 per annum. May be eligible for equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
About Us
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Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
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Disclaimer:
Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
* Which includes being a United States Affirmative Action Employer