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WILLIAM MARSH RICE UNIVERSITY Faculty Support Specialist - 4223 in Houston, Texas

About Rice

Boasting a 300-acre tree-lined campus in Houston, Texas, Rice University is ranked among the nation's top 20 universities by U.S. News and World Report. Rice has a 6-to-1 undergraduate student-to-faculty ratio, and a residential college system, which supports students intellectually, emotionally and culturally through social events, intramural sports, student plays, lectures series, courses and student government. Developing close-knit, diverse college communities is a strong campus tradition, which is why Rice is highly ranked for best quality of life and best value among private universities.

Rice is also a wonderful place to work. Rice faculty, staff and students share values that are essential to our success as a healthy community. Those values guide our decisions and behaviors and shape Rice's culture. They come through in the way we treat each other and the welcome we extend to our visitors. These values can be recalled simply by our name - RICE - Responsibility, Integrity, Community and Excellence.

Special Instructions to Applicants:

All interested applicants should attach a resume and a cover letter in the Supporting Documents section of the application, preferably in PDF format to avoid formatting issues.

Position Summary:

The Faculty Support Specialist provides comprehensive, expert level direct support to faculty, and indirectly to students and staff by implementing and administering day-to-day administrative support for Rice Business faculty and academic programs within the Faculty Services Administration Department at the Jones Graduate School of Business. This role serves as a primary contact to the faculty to ensure the efficient administration and delivery of Rice Business courses and related services. Position responsibilities include a mix of course/program/teaching support, including but not limited to supporting faculty administrative needs, Canvas management, grade entry, room reservations, and processing course information and material needs.

The Faculty Support Specialist is expected to work closely with faculty and staff to maintain a high-level understanding of program and course logistics, and administrative policies and procedures.

Ideal Candidate Statement:

The ideal candidate possesses excellent administrative support experience, is task-driven, and thrives in a fast-paced working environment. They enjoy learning new things and are willing to act as the single point of contact for the faculty they support. The incumbent takes pride in their work, is thorough, pays attention to detail, and enjoys playing a supportive role to enable their faculty to focus on their teaching and research objectives. They are skilled at multi-tasking and are able to work with multiple deadlines and varying personality types, as they will be supporting an average of ten faculty.

Workplace Requirements:

This position is offered as a hybrid role, combining both in-office and remote work to provide flexibility and support collaboration. The candidate should expect to work a minimum of three days in the office per week.

Per Rice policy 440, work arrangements may be subject to change.

Hiring Salary Range: $48,000 - $51,000

*Exempt (salaried) positions under FLSA are not eligible for overtime.

Minimum Requirements:

  • Bachelor's Degree
    • In lieu of the education requirement, additional related experience, above and beyond what is required, may be substituted on an equivalent year-for-year basis.
  • 1 Year of Professional Work Experience
  • Skills
    • Responsible for a variety of administrative and financial matters for a unit, function, program, department, or division,
    • Implements plans, processes, and procedures to ensure the effective and efficient functionality of the department to support the success of strategic priorities.
    • Ability to prioritize and multi-task
    • Excellent organizational skills
      • Ability to take initiative and ownership of projects
    • Written and verbal communication skills
    • Ability to exercise sound judgment

Preferences:

  • Administrative experience
  • Experience working with Canvas or any Learning Management System.
  • Experience working with faculty or higher education course support.
  • Experience working with reimbursement processing, reconciling accounts, and purchasing.
  • Served as an expert resource to other staff and faculty.
  • Demonstrated creativity, problem-solving, critical analysis, initiative, judgment, and decision-making skills.

Essential Functions:

  • Serves as the assigned faculty member's primary support person; maintains an expert-level understanding of JGSB academic and administrative policies and procedures; supports faculty administrative needs, either directly or indirectly, by sourcing and communicating information.

  • Manages and ensures timely and accurate submission of expense reports and reimbursement requests for assigned faculty.

  • Implements, administers and evaluates day-to-day business and administrative activities of the function or program.
  • Manages course Canvas sites - duties include but are not limited to creating assignments, uploading files, creating announcements, entering grades, and posting syllabi.
  • Organizes, manages and completes special projects as/when needed.
  • Analyzes and interprets policies; develops, revises, and implements procedures.
  • Facilitate ordering supplies and materials for faculty and courses as requested.
  • Performs all other duties as assigned

Additional Functions

  • Manages all course preparation, coordinating faculty to meet course deadlines set by the registrar and office of academic programs and student experience.
  • Manages course breakout room logistics and scheduling conflicts.
  • Manages purchases for faculty and courses.
  • Generates routine communications and coordinates production and distribution of documents such as course handouts, syllabi, and recommendation letters.
  • Assists faculty with research, service, or other special projects as delegated by the faculty services operations manager.
  • Coordinates IT, AV, software, and simulation needs for courses.

Rice University HR | Benefits: https://knowledgecafe.rice.edu/benefits-overview

Rice Mission and Values: Mission and Values | Rice University

Rice University is an Equal Opportunity Employer committed to diversity at all levels. It considers for employment qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national or ethnic origin, genetic information, disability, or protected veteran status.

Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity

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