Job Information
TEKsystems Voice Technician in Indianapolis, Indiana
Description
The Telecom Red Phones project includes pulling the Customer Service Record (CSR), identifying Centrex and Copper Lines, validating/ testing existing Red Phones, documenting non existing red phone, submitting work orders, complete new installs or upgrades, and completing the disconnection process for old numbers/ circuits.
Review technical design for sites and ministries
• Liaise between Customer and Customer partner personnel
• Attend program meetings with both Customer and Customer partner teams
• Travel onsite to discovery, install, and test phones following the guidance of the runbook developed for this scope of work
• Knowledge of and practical experience with telecommunications systems and technologies
• Knowledge and working experience with low voltage wiring and connectivity.
Deliverables and Acceptance Process: Supplier will provide the following deliverables under this Customer Order:
• Complete runbook - Supplier will collect building data using a site data collection form and will upload the building data using a mutually agreed upon format by an agreed upon secure method determined within the planning phase. This report will consist of the following information:
Red phone test results
Red phone has dial tone and calling capabilities
Red phone tip and ring toned out and labeled. Red Phone Locations
• Complete end to end documentation for onsite discovery/ findings in determined upon documentation location
• Compare lines being billed to the lines identified in the site survey findings provided by Customer and/ or their designated vendor
• If applicable Supplier will perform the following tasks per Customer’s recommendation:
Verify all locations listed for Red Phones have appropriate cabling and label as applicable
Identify type of connecting blocks present to ensure cutovers are supported with appropriate tools as required
Test and prepare cables as a pre-cutover action. Cutovers will be performed by Customer or their designated vendor.
For unidentifiable lines determined by site surveys documentation, tagging, and locating will be performed and escalated to the appropriate parties determined by Customer
Update all cut sheets with existing line information and obtain new numbers to be assigned upon installation by Customer or their designated vendor
Skills
Telecom, Trouble tickets, Telephony, Ticketing system, cat5, cat6, cat3, Centrix, Telecommunications systems, lumen, Mobile device, Telecommunication, Mdm, MDF
Additional Skills & Qualifications
Working knowledge of Microsoft Project, Visio, Excel
Must be presentable in a hospital setting
Experience Level
Intermediate Level
Pay and Benefits
The pay range for this position is $28.00 - $28.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Indianapolis,IN.
Application Deadline
This position is anticipated to close on Mar 24, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.