Job Information
Wells Fargo Lead Control Management Officer – Cards and Merchant Services (Branded Cards and Card Capabilities) in IRVING, Texas
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About this role:
Wells Fargo is seeking a Lead Control Management Officer to join the Cards and Merchant Services (CMS) Business Control Management (BCM) organization with a focus on Branded Cards and Card Capabilities. This position will provide individual contributor support to the CMS and Control leaders in the coverage and execution of the control management responsibilities across the CMS risk and control portfolio.
The role will work with designated CMS Control Directors, Senior Managers and Senior/Lead Officers to focus on the execution of core control management programs and priorities, such as issues management, risk and control self-assessments (RCSA), control development and documentation, risk measurement, and ongoing governance routines.
In this role, you will:
Lead consistent execution of Business Control Management (BCM) responsibilities in alignment with the Control Management target operating model.
Lead Risk and Control Self-Assessment activities for select risk assessable units within CMS and support ongoing monitoring routines, evaluation of maintenance triggers, change requests, etc. in accordance with methodology.
Lead business control support for issues and corrective actions, operational risk events, and control development work impacting CMS RAUs.
Provide vision, direction, and expertise across Control leadership and with CMS leaders on implementing innovative and significant business solutions for highly complex risks associated with business operations.
Engage with all levels of roles across the business group, and serve as an experienced advisor in designing and implementing risk mitigation strategies, business processes, and controls that mitigate risks and address regulatory requirements.
Support the execution of risk governance, escalation discussions, and reporting routines for CMS.
Provide control management support during testing engagements (i.e. ITV, EBCE, FLIV), audits and projects focused on CMS risks and controls.
Ensure in-depth evaluation of processes and controls to provide strategy and resolution of emerging risks, as well as having deep understanding and partnership with operational risk, compliance, audit, legal, technology, and business process management.
Required Qualifications:
- 5+ years of Risk Management or Control Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
Working knowledge of Risk and Control Self-Assessment (RCSA), Issues Management and control design/implementation/assurance activities.
Experience with issue management lifecycle including root cause analysis, analyzing risks and remediation plans for resolution, and testing effectiveness (design and performance) of associated controls.
Knowledge of operational risk and compliance framework, primarily in Consumer Lending/Cards industry and its related operations.
Proficiency and understanding of front-line risks, controls, monitoring, and reporting.
Excellent verbal, written, and interpersonal communication skills, including ability to concisely articulate complex concepts in a clear manner and ability to translate technical language into simple business language.
Proven ability to self-manage tasks and deliver results within established timelines, including ability to organize and manage multiple priorities.
Demonstrate collaboration, strong ability to influence, communication, and presentation skills.
Proven ability in exercising independent judgment and applying prudent risk mitigation principles.
Experience working and communicating with senior leadership.
Demonstrated ability to influence and support results in a highly matrixed and global environment.
Ability to prioritize and to adjust plans quickly to meet changing business needs.
Ability to take initiative and drive objectives forward.
Strong interpersonal, influencing, and communications skills with an ability to interact effectively with stakeholders and regulators, to include virtual, matrixed leadership experience and the ability to effectively manage and build relationships within the enterprise Risk function and the business
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$111,100.00 - $197,500.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs (https://www.wellsfargojobs.com/en/life-at-wells-fargo/benefits) for an overview of the following benefit plans and programs offered to employees.
Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement
Posting End Date:
1 Mar 2025
* Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Req Number: R-438972