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Summary The Health Technician performs phlebotomy and specimen processing for the Pathology and Laboratory Medicine Service at the VA Southern Nevada Healthcare System (VASNHS). Veterans Affairs, Southern Nevada Healthcare System (VASNHS) is a Level 1b facility. The VASNHS offers a full range of comprehensive healthcare services including Dentistry, Geriatrics, and Extended Care, Imaging, Medicine Services, Mental Health Services, Pathology and Laboratory Medicine Service, Primary Care. Responsibilities Major duties and responsibilities include but are not limited to the following: Phlebotomy/Specimen Processing Explain work requirements and procedures, giving special instructions with regards to specimen collection, specimen preparation, special specimen handling, and test analysis. Perform and provide a wide variety of supportive skills in specimen collection, specimen receiving from hospital and outpatient PCC, specimen verification, and specimen handling, sorting, separation, sets up and ready to load specimen for testing. Conducts on the job training of employees who need skill development or enhancement. Perform a wide variety of blood collection of a responsible nature requiring a representative knowledge of clinical science to understand the multiplicity of tests and specimen requirements, the mechanics of venipuncture and patient preparation. The collection will be from a variety of outpatients, inpatients, and employees. Perform multiple and simultaneous collection using accurate patient and specimen identification procedures. General Clerical and Administrative Support Provides general clinical and administrative support for the department through scheduling of appointments and other tests and referrals. Answers the telephone and responds to the needs to the customers. Responds to technical questions regarding patient rights and responsibilities. Provides general clerical help and assists with inventory control. Performs other related duties as assigned. Clinical and Technological Support Uses medical terminology, symbols, abbreviations, laboratory tests, and diagnostic test preps for laboratory tests. Provides a range of supportive clinical skills in special patient instruction for test procedures. Establishes and Maintains Customer Relationships Establishes and maintains effective working relationships with agency customers, co-workers, the general public, and others who encounter program activities. Works on projects. Resolve a variety of routine inquiries based on the thorough knowledge and understanding of the functions of the organization and often goes to great lengths to respond to complaints. Assist patients, visitors, and others that request information, guidance, or referrals for special assistance. Performs other duties as assigned. Work Schedule: Various Shifts, to include weekends and holidays Virtual: This is not a virtual position. Position Description/PD#: Health Technician (OA) (Phlebotomist) Direct Hire Authority/PD01582A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Healthcare Personnel (HCP) Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 04/07/2025. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-05 position, you must have served 52 weeks at the GS-04 grade level. The grade may have been in any occupation, but must have been held in the Federal service. A SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade, GS-4, in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Setting up, cleaning and routine maintenance of selected clinical instrumentation; directing patients, answering routine inquiries, and making referrals. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed a full 4-year course of study above high school leading to a bachelor's degree with major study or at least 24 semester hours in subjects directly related to the position. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond 60 semester hours of a course of study leading to a bachelor's degree is creditable toward meeting the specialized experience requirements. Two full academic years of study, or 60 semester hours, beyond the second year is equivalent to l year of specialized experience.. You will be rated on the following Competencies for this position: Accountability Infection Control Quality Management Technical Competence Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work requires extensive and recurring physical exertion such as standing for extended periods of time, bending standing, lifting, walking, stooping, and stretching. The work requires duty on weekends, holidays, and nights when so assigned. This position is also considered high-risk because of the constant exposure to blood and fluid products, sharps, and chemicals. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. This job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.