Job Information
KeyBridge Medical Revenue Patient Care Representative in Lima, Ohio
We are seeking intelligent individuals with diverse backgrounds --- people who like to ask questions, solve problems, and find better ways to do things.
At KeyBridge, we believe we're only as good as our reputation; after all, we are a respected leader in our industry and?16-time winner of Best Places to Work?awards! We want you to like where you work, too. And if you join KeyBridge, we think you will.
Here are just a few of the perks:
- Business casual work environment
- Profit sharing and 401(k) with employer contributions
- Health, prescription, vision, and life insurance
- Vacation and paid time off
- Culture of caring for our employees, our clients, and their patients while having fun along the way
- Promoting team building with fun. Annual family picnic, holiday party, interactive games, luncheon carry-in, and even an amusing Halloween costume contest
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``` - On-site fitness center - Wellness initiatives that have included Fresh Fruit and Veggie Wednesdays, walking & hydration challenges, smoking cessation, and even a visiting massage therapist
Position Summary:?Patient Care Representatives work for our state-of-the-art call center in Lima, OH, representing hospitals and healthcare providers while caring for their patients by processing payments and assisting them to resolve their patient account balances. We offer a team-driven work experience with flexible scheduling and monthly performance-based bonus plan. Spanish-speaking and previous medical billing experience are both a plus.
We want the best and brightest to join our family. If you are great with people, organized, detail-oriented, possess a positive attitude & drive to be successful, we want to hear from you!
Other perks to expect are:
- Flexible scheduling
- 125 hours of on-the-job training
- Monthly performance-based bonus plan
- Team-driven work experience, where together we can grow to our full potential
We are hiring both full-time and part-time Patient Care Representatives. Our employees have the ability to work in our home office or work from home. We also offer a hybrid working model!
Qualifications:
- Ability to understand and communicate with patients to assist them in resolving their patient account balances
- Basic keyboarding and the ability to learn & navigate our proprietary software
- Good listening & communication skills to successfully assist patients on the phone
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
- Write simple correspondence and effectively present information in one-on-one communications with responsible parties, clients, and other employees of the organization
- Ability to pass the MDHBA and ACA certification tests when you become eligible
- Ability to multi-task at a high level
- Ability to understand and communicate with Spanish-speaking patients is a plus
- Previous experience with medical insurance billing is a plus
To Apply:?Submit resume to?Zach.Ellsworth@jfs.ohio.gov or online at https://keybridge-medical-revenue-care.breezy.hr/p/a11facd983b4-patient-care-representative-remote-hybrid-on-site{rel="nofollow"}