Merakey Jobs

JOB REQUIREMENTS: About Us: Trilliant Food and Nutrition, located in Little Chute, WI is a state-of-the-art, vertically integrated production facility that has been a pioneer in the U.S. specialty coffee market since 1979. We have used our years of experience and skill in the traditional coffee segment to produce one thing: great coffee. Our facility features the most current, high-speed equipment to support our commitment to quality, value, speed-to-market, and innovation. Horseshoe Beverage Company, located in Neenah, WI is a leading ready-to-drink beverage manufacturer focused on providing consumers with an outstanding beverage experience wherever, whenever. Leveraging industry-leading talent, state-of-the-art equipment, and our vertically integrated supply chain, we strive to be at the forefront of beverage innovation each day and deliver the highest quality beverages to our customers first. The teams at Trilliant and Horseshoe come to work each day with relentless energy, enthusiasm, and a promise to enhance the beverage experiences of millions of people. We invite you to explore opportunities at Trilliant or Horseshoe, to see if your talents and career aspirations may fit with our openings. Diversity and Inclusion at Trilliant and Horseshoe: We believe talented, great people are the building blocks of our success. We believe in finding the right people, with the right attitude, and providing them with opportunities to excel. Position Overview: We are seeking a motivated and detail-oriented Customer Service EDI IT intern to join our team. The Customer Service EDI IT intern will assist with software tools, data management, and improving the overall customer experience through technology. This internship offers a hands-on opportunity to gain practical experience in EDI processes, IT support, and customer service operations, while contributing to the efficiency of our supply chain and business communications. Responsibilities: Assist in monitoring, troubleshooting, and maintaining Electronic Data Interchange (EDI) systems. Collaborate with the Customer Service & SPS team to resolve EDI-related issues, ensuring seamless data transfer between systems. Test and validate EDI transactions, such as purchase orders, invoices, and shipping notices. Provide first-level support for customers and internal users experiencing EDI-related issues. Respond to inquiries and resolve issues promptly to maintain high levels of customer satisfaction. Escalate complex technical issues to SR Customer Service Manager and/or SPS when necessary. Analyze EDI data for discrepancies and recommend corrective actions for Brick & Mortar and eCommerce accounts. Conduct a comprehensive review of current e-commerce platforms and processes, documenting existing workflows, customer journeys, and identifying pain points. Research industry best practices and benchmark against... For full info follow application link. EEO/AA including Vets and Disabled ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/5F2037DD20E043E2