Merakey Jobs

JOB REQUIREMENTS: About Us: Trilliant Food and Nutrition, located in Little Chute, WI is a state-of-the-art, vertically integrated production facility that has been a pioneer in the U.S. specialty coffee market since 1979. We have used our years of experience and skill in the traditional coffee segment to produce one thing: great coffee. Our facility features the most current, high-speed equipment to support our commitment to quality, value, speed-to-market, and innovation. Horseshoe Beverage Company, located in Neenah, WI is a leading ready-to-drink beverage manufacturer focused on providing consumers with an outstanding beverage experience wherever, whenever. Leveraging industry-leading talent, state-of-the-art equipment, and our vertically integrated supply chain, we strive to be at the forefront of beverage innovation each day and deliver the highest quality beverages to our customers first. The teams at Trilliant and Horseshoe come to work each day with relentless energy, enthusiasm, and a promise to enhance the beverage experiences of millions of people. We invite you to explore opportunities at Trilliant or Horseshoe, to see if your talents and career aspirations may fit with our openings. Diversity and Inclusion at Trilliant and Horseshoe: We believe talented, great people are the building blocks of our success. We believe in finding the right people, with the right attitude, and providing them with opportunities to excel. Position Overview: The Senior Customer Account Specialist plays a pivotal role in fostering strong partnerships with various departmental personnel to ensure that customer needs are met with precision and effectiveness. This includes, but is not limited to, the comprehensive management of orders-from initial entry to ongoing monitoring and successful fulfillment. In this dynamic position, the Senior Customer Account Specialist will maintain proactive communication with customers, promptly addressing and escalating any issues that may arise throughout the order cycle. This role is not only about managing customer accounts; it also involves serving as a valuable training resource for team members and actively participating in projects as a representative of the Customer Service function. Additionally, the Senior Customer Account Specialist will be instrumental in identifying and implementing continuous improvement initiatives, ensuring that processes are optimized for efficiency and customer satisfaction. Proficiency in handling a range of responsibilities with minimal oversight is essential, as this individual will tackle intermediate to complex issues independently, demonstrating expertise and sound decision-making skills. Responsibilities: Order & Inventory Management Oversee end-to-end order fulfillment, managing customer demand from purchase order placement through delivery for assigned accounts. Coordinate daily/weekly... For full info follow application link. EEO/AA including Vets and Disabled ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/7A70D500258A4F5D