Merakey Jobs

Case Manager/Career Navigator

Location:Livingston, Texas

Type:Full-Time, non-exempt

EXPERIENCE EXTREME CUSTOMER SERVICE

About the Company

Dynamic Workforce Solutions (DWFS) contracts with state and local entities to provide services that offer the communities we serve reliable workforce development and training solutions that result in talented, well-trained people positioned for tomorrow's jobs. Our innovative approach to delivering services, passion for the work we do and commitment to ongoing quality have defined over three decades of exceptional results.

Our people feel they are part of something way bigger than just a job. We commit to delivering Extreme Customer service in order to provide outstanding outcomes for the people and businesses we serve.

Your Impact

Do you want to make a lasting difference in the lives of your customers? As a case manager with DWFS, you will have the opportunity to work with job/career seekers to ensure that they have the skills and resources to find and maintain self-sustaining employment. You will be able to help employers locate the talent they need to help their businesses thrive. You will know you are successful as you meet goals and put your customers to work.

Your Responsibilities

• You will aid customers in developing, evaluating, and effectively initiating and implementing plans to find employment and/or attain employment skills.
• You will help customers engage in self-assessment; obtain occupational information; explore the full range of employment opportunities and/or training; and present themselves effectively as candidates.
• You will identify and remove barriers for employment and retention.

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``` - You will implement prescribed program-related procedures and provide effective case management. - You will provide guidance and other assistance to help the participant retain employment. - You will accurately document case records and prepare reports.

Requirements

* Education*: Minimum of a bachelor's or equivalent experience is required. Areas of specialization may include Human Resources, Communications, Business, Psychology or other related field.

Experience

:Minimum of two years' experience in staffing, recruiting, or workforce development with at least one year's experience working with computer systems for data entry and data review.

Skills/Abilities: Be able to understand the recruitment, data entry, and customer requirements for all funding streams, understand and follow program policy. Knowledge of employment recruiting practices. Ability to engage, understand, and respond to the needs of business accounts. Proficient with Microsoft Office. Excellent verbal and written communications skills are necessary; ability to accurately document customer interactions through well-written case notes is a must. Knowledge of business practices within specific industry is preferred. Must have the ability to work in a fast-paced and diverse environment. Strong familiarity with regulatory entities and their laws and guidance that apply to job posting and recruitment, individual training accounts, employed worker training, customized training, and on-the-job training. Must have valid driver's license and adequate vehicle insurance coverage.

Living Dynamic

We believe that every role matters and that every customer, both internal and external, should feel empowered to be the best that they can be. Dynamic Workforce Solutions is a place where passion meets purpose and results in excellence.