Job Information
The County of Los Angeles DEPUTY GENERAL MANAGER, IT, (CMSB, CAB, and CGO) in Los Angeles, California
DEPUTY GENERAL MANAGER, IT, (CMSB, CAB, and CGO)
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DEPUTY GENERAL MANAGER, IT, (CMSB, CAB, and CGO)
Salary
$189,520.08 - $294,742.08 Annually
Location
Los Angeles County, CA
Job Type
Full time
Job Number
W1092A
Department
INTERNAL SERVICES
Opening Date
02/11/2025
Description
Benefits
Questions
Position/Program Information
EXAM NUMBER
W1092A
When to Submit Your Application: We are accepting applications beginning February 12, 2025, at 7:00 a.m., (PT). This examination will remain open until filled.
This exam will be used to fill vacancies in the following Branches:
Communication and Mobility Services Branch (CMSB)
Customer Applications Branch (CAB)
Cyber Governance and Operations Branch (CGO)
The Internal Services Department plays a vital role in supporting all County of Los Angeles departments and commissions. With a hefty annual budget of over $885 million and 2,162 budgeted positions, along with over 5,120 contracted workers in various fields, this department provides crucial services that allow the County to function smoothly each day. The facilities management team ensures that the hundreds of County buildings are properly maintained, cleaned, and secured, providing County employees and visitors with safe, comfortable workspaces. The information technology professionals design, implement and manage the complex computer networks, servers, software systems and other technologies that County staff rely on. Environmental services handle waste management, recycling programs, air quality monitoring and other sustainability initiatives across the County's vast territory. Administrative and purchasing teams procure equipment and supplies, manage contracts, and provide other essential support services. Without the diligent efforts of the Internal Services Department's large, diverse staff, County departments would struggle to serve the 10 million residents who depend on them. The Internal Services Department may operate largely behind the scenes, but it is the backbone that keeps County government running.
THE OPPORTUNITY
The County of Los Angeles Internal Services Department is seeking well qualified candidate for this role. The ideal candidate will have extensive experience in communications and mobility, cyber governance and operation, and customer applications.
For further information regarding the opportunity, please the click on the corresponding link below.
DEPUTY GENERAL MANAGER (COMMUNICATIONS AND MOBILITY SERVICES BRANCH) (https://bit.ly/4gUwPcl)
DEPUTY GENERAL MANAGER (CYBER GOVERNANCE AND OPERATIONS BRANCH)
DEPUTY GENERAL MANAGER (CUSTOMER APPLICATIONS BRANCH) (https://bit.ly/41dVfbW)
Essential Job Functions
Directs the activities, products, and services of an ITS Branch by setting priorities, allocating resources, and tracking outcomes in order to ensure alignment with organizational goals.
Assists the General Manager, ITS, in formulating policies and procedures focusing on Branch operations by collaborating with legal, finance, and operational teams in order to ensure consistent implementation and operational efficiency.
Develops and implements strategic business plans for the Branch by aligning with County, departmental, and ITS Strategic Plans through data-driven decisions and leadership consultations in order to support current and future customers.
Oversees the Branch’s budgetusing financial analysis and forecasting tools such as budget management software and key performance indicators in order to maintain fiscal responsibility and support operational goals
Advises customer departments, vendors, and technicians to identify business needsthrough needs assessments and stakeholder meetings in order to align operations with requirements.
Collaborates with CIO, managers, and executives to evaluate IT programs and servicesthrough cross-functional meetings and feedback analysis in order to enhance service delivery.
Promotes problem-solving, conflict resolution, and operational recoveryby implementing communication and escalation procedures using incident reporting systems and crisis management protocols in order to maintain smooth operations.
Develops efficient uses of advanced technologiesby managing integration of next-generation solutions through vendor partnerships and pilot programs in order to improve operational capability.
Assesses and enhances staff skills through skills assessments and training in order to meet current and future work demands.
Acts as the General Manager, ITS, in their absence,by representing the Branch at meetings through prepared updates and decision-making authority in order to ensure leadership continuity.
Requirements
Three (3) years of experience, within the past five (5) years, managing an Information Technology division* or large-scale enterprise level projects* at the level of Administrative Manager XIII, ISD or Senior Information Technology Specialist, ISD or higher.
Special Requirement Information:
*Information Technology division is defined as a unit within a public sector organization responsible for managing and supporting technology infrastructure, such as servers and networks, developing and maintaining software applications, and providing related services like helpdesk support and system security.
** Large-scale, enterprise-level projects is defined as a significant complexity, resources, and impact across the organization where these projects often require cross-functional collaboration, substantial budgets, and extended timelines to achieve strategic business objectives.
*Administrative Manager XIII, ISD is defined as m anages a division within a Service of the Internal Services Department, leading, planning, organizing, communicating, analyzing, and managing resources to achieve results.
**Senior Information Technology Specialist is defined as a senior information technology consultant to the executive management of the Internal Services Department providing expert consultative services in specific areas of systems support to executive departmental and customer management or performing the most complex technical work in a specialized field of information technology .
In order to receive credit for the required degree/coursework, certification, and/or license, you must include a legible copy of the official diploma, official transcripts, or official letter from the accredited institution which shows the area of specialization, and/or a legible copy of the official certificate and/or license at the time of filing or within 7 calendar days from the date of filing application. Please submit documentation to "hvasquez@isd.lacounty.gov and indicate your name, the exam name, and the exam number.
We do not accept password-protected documents. Ensure documents are unlocked before attaching to your application or sending to the exam analyst.
License:
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.
Physical Class:
2 - Light. This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.
Desirable Qualifications:
Excellent oral and written communication skills with an ability to adapt approach, language, and style to different audiences.
Demonstrated ability to serve as an effective member of the leadership team and communicate information security-related concepts to a broad range of technical and non-technical employees.
Demonstrated collaboration and team-building skills and the ability to build consensus around challenging topics.
A Bachelor’s degree from an accredited college or university in Computer Science, Information Systems, Public or Business Administration, or a closely related field.
Additional Information
Our Assessment Process
If you meet the requirements, we will invite you to participate in the following exam:
This examination will consist of an evaluation of training and experience based on application information and supplemental questionnaire weighted at 100%. Each candidates' background will be evaluated on the basis of information provided on their County of Los Angeles Employment Application and Supplemental Questionnaire that pertains to the areas of the REQUIREMENTS and DESIRABLE QUALIFICATIONS to determine the level and scope of the candidate's job preparation for this position.
Candidates must achieve a passing score of 70% or higher on the Training and Experience to be added onto the list of eligible candidates.
All notices will be sent electronically to your email address.
ELIGIBILITY INFORMATION:
The names of candidates receiving a passing score in the Training and Experience Evaluation will be placed on the Eligible Register in the order of their score group for a period of twelve (12) months following the date of promulgation. Passing this examination and being placed on the Eligible Register do not guarantee an offer of employment.
Applications will be processed on an as-received basis and promulgated to the eligible register accordingly.
No person may compete for this examination more than once every twelve (12) months.
VACANCY INFORMATION:
The vacancies are located at 9150 East Imperial Highway, Downey, Ca. 90242, in the Communications and Mobility Branch, Customer Applications Branch, and Cyber Governance and Operations Services Branch.
APPLICATION AND FILING INFORMATION:
Applications must be filed online only. We must receive your application before the last day of filing. Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using the website https://www.governmentjobs.com/careers/lacounty .
Many important notifications will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add tbohorquez@isd.lacounty.gov as well as noreply@governmentjobs.com, talentcentral@shl.com, and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail.
Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component.
Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County.
Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices.
It is your responsibility to take the above steps to view correspondence. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component.
Plan to submit your online application well in advance of the deadline as you may be required to verify email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.
Please make sure you put in the time and effort when filling out your application and supplemental questionnaire (if any) completely. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements as listed on this bulletin. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If you application is incomplete, it will be rejected.
Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specifications and Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application, and you may be disqualified.
Fair Chance Initiative:
The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed.
Contact us:
Exam Number: W1092A
Department Contact Name: Tom Bohorquez
Department Contact Phone: (323) 443-6309
Department Contact Email: tbohorquez@isd.lacounty.gov (hvasquez@isd.lacounty.gov)
California Relay Services Phone: ( 800) 735-2922
ADA Coordinator Phone: ( 323) 267-3432
Teletype Phone: ( 800) 899-4099
Alternate Teletype Phone: ( 800) 897-0077
COUNTY OF LOS ANGELES
Employment Information
Any language contained in the job posting supersedes any language contained below.
This document is intended to provide general information about the recruitment process of the County of Los Angeles. Applicants with questions about a specific job posting should contact the exam analyst listed on the posting.
Equal Employment Opportunity/Non-Discrimination Statement:
The County of Los Angeles is an Equal Employment Opportunity Employer and is committed to non-discrimination in the County workforce, regardless of age (40 and over); ancestry; color; ethnicity; religious creed; protected family or medical leave status; disability; marital status; medical condition; genetic information; military and veteran status; national origin; race ; sex; gender; sexual orientation; or any other characteristic protected by State or federal law. For more information, please visit:https://employee.hr.lacounty.gov/eeo-programs/.
Testing Accommodations for Applicants:
The County of Los Angeles complies with all federal and state disability laws and makes reasonable accommodations for qualified applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application process, please contact the testing accommodation coordinator listed on the job posting. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. For more information on accommodations, please visit:https://hr.lacounty.gov/accessibility/.
Fair Chance:
The County of Los Angeles is a Fair Chance employer. Except as otherwise permissible under applicable laws, you will not be asked to provide information about conviction history unless you receive a conditional offer of employment. The County will make an individualized assessment of whether your conviction history has a direct and adverse relationship with the specific duties of the job, and will also consider potential mitigating factors, which may include, but is not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Qualified applicants with arrest or conviction records will be considered for employment in accordance with County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952).
Employment Eligibility:
Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States.
Career PathFinder:
Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles, please visit our interactive Career PathFinder application athttp://career-pathfinder.hr.lacounty.gov.
Revised January 2025
For detailed information, please clickhere (http://hr.lacounty.gov/benefits/)
01
This examination will consist of an evaluation of training and experience based on application information and supplemental questionnaire weighted at 100%. Each candidates' background will be evaluated on the basis of information provided on their County of Los Angeles Employment Application and Supplemental Questionnaire that pertains to the areas of the REQUIREMENTS and DESIRABLE QUALIFICATIONS to determine the level and scope of the candidate's job preparation for this position.
Yes, I understand the above information
02
The information you provide on this supplemental questionnaire will be evaluated and used to determine your eligibility to participate in the next phase of the examination process. CHECK YOUR ANSWER CAREFULLY. Any mistakes you make and/or any incomplete responses you provide in completing these questions will be used to disqualify your application even if you possess the qualifying experience or education. Be as specific as possible and include all information requested. Comments such as "see resume or application" will not be considered as a response. All information is subject to verification at any time in the examination and hiring process. Falsification of any information may result in disqualification or dismissal.
I understand the above information and instructions.
03
Many important notifications will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add hvasquez@isd.lacounty.gov, info@governmentjobs.com, and noreply@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Applicants have the ability to opt out of emails from Los Angeles County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of your email subscription settings, you may always check for notifications by logging into www.governmentjobs.com/careers/lacounty and viewing your profile inbox, which saves a copy of all emailed notices. It is your responsibility to take the above steps to view correspondence. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component.
I understand and agree to the information above.
04
Please select the Branch you would like to be considered for?
COMMUNICATION AND MOBILITY SERVICES BRANCH
CUSTOMER APPLICATIONs BRANCH
CYBER GOVERNANCE AND OPERATIONS BRANCH
ALL THREE BRANCHES
05
Do you possess a Bachelor’s degree from an accredited college or university in Computer Science, Information Systems, Public or Business Administration, or a related field. If you answered "yes" please submit a copy of your degree and or official transcript within 7 business days to TBOHORQUEZ@isd.lacounty.gov
Yes
No
06
Do you possess three (3) years of experience, within the past five (5) years, managing an Information Technology division* or large-scale enterprise level projects* at the level of Administrative Manager XIII, ISD or Senior Information Technology Specialist, ISD or higher. Information Technology division is defined as a unit within a public sector organization responsible for managing and supporting technology infrastructure, such as servers and networks, developing and maintaining software applications, and providing related services like helpdesk support and system security. Large-scale, enterprise-level projects is defined as a significant complexity, resources, and impact across the organization where these projects often require cross-functional collaboration, substantial budgets, and extended timelines to achieve strategic business objectives. *Administrative Manager XIII, ISD is defined as manages a division within a Service of the Internal Services Department, leading, planning, organizing, communicating, analyzing, and managing resources to achieve results. ***Senior Information Technology Specialist is defined as a senior information technology consultant to the executive management of the Internal Services Department providing expert consultative services in specific areas of systems support to executive departmental and customer management or performing the most complex technical work in a specialized field of information technology.
Yes
No
07
If you indicated "Yes" to the previous question, include ALL of the following information for each relevant position held: Job Title: Employer: Employment Start Date: (MM/DD/YYYY) Employment End Date: (MM/DD/YYYY): Total Number of each Payroll Title Supervised: Hours worked per week: Description of specific duties/job experience and scope of responsibilities related to the experience you selected on Question 6. If you do not possess this work experience, please indicate "N/A." Comments such as "see resume or application" will not be considered as a response. Failure to provide ALL the requested information above may result in disqualification of your application.
Required Question
Employer
County of Los Angeles
Address
Los Angeles, California, 90010
Website
http://hr.lacounty.gov
Apply
Please verify your email addressVerify Email