Merakey Jobs

JOB REQUIREMENTS: Duties and Responsibilties of Job: Collaboration drives Nordson\'s success as a market leader in Industrial Precision Solutions and Advanced Technology. Our employees thrive in an environment where we help each other reach our personal best and enable our company to continuously improve and grow, and our customers to succeed. You will find Nordson employees sharing our success by giving back in the communities around the world where we live and work. Nordson Adhesive Dispensing Systems (ADS) sets the global standard in hot melt machines and dispensing, coating, and laminating systems. Manufacturers rely on our equipment for packaging, product assembly and surface treatment applications. With a leading services and support network, we help our customers worldwide increase manufacturing efficiencies and produce the highest quality products. Essential Job Duties and Responsibilities: Provide on-site technical support directly to the customer with PO and/or RSM approval. Coordinate troubleshooting of equipment with proper Nordson internal support if needed. Interface with Top accounts assign in your geographical region weekly, monthly, or yearly to further strengthen the technical knowledge at the desired facility. (no PO or Overtime needed) This can be accomplished with either scheduling onsite visits or by phone/email. All onsite visits need to be prescheduled using Nordson C4C/Outlook. All phone or email conversations need to be logged under your top customers account number in C4C. Interface with Strategic Account Manager on training classes for top customers. Interface with Strategic Account Manager on installed base data collection for top customers. Interface with SAM on parts inventory data collection for top customers. Interface with Inside Sales Specialist when needed to perform onsite service for assigned account. (PO needed unless approved by RSM) All service tickets need to be properly assigned/completed through a customer visit in C4C. Identify new technologies for equipment as required based upon application, customer, and recommend best solutions for customer operations. Prepare and submit all administrative and technical reports as requested to Regional Manager. Support all field-testing activities within regional customer base. Keep RSM abreast of potential new markets or applications, competitive activities, and need for new or redesigned products. Follow documented policies and procedures. Perform other duties as assigned. Maintain Nordson company car to assigned standards. Education and Experience Requirements: Associate degree in technical discipline or equivalent. 3 or more years or field service experience. Skills and Abilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. * Strong mechanical and electrical knowledge and skills. * Electronic knowledge and ability to utilize common instrumentation, tools and equipment (i.e. VOM volt/ohm/multimeter) * Advanced hydraulic systems knowledge and skills * Ability to read installation, dimension and troubleshooting drawings plus hydraulic/pneumatic diagrams, electrical schematics and wiring diagrams. * Effective oral and written communication skills * Ability to use a computer to maintain records, including Excel spreadsheets to prepare correspondence, and for communication purposes. Working Conditions Working conditions will vary based on the location and nature of the customer. Working conditions are those typical to light and heavy industrial settings and will include moderate to high noise levels and t To view the full job description please use the link below. https://www.aplitrak.com/?adid=YmJnZW5lcmljLjQ3NDMw jg3NzBAbm9yZHNvbmNvbXAuYXBsaXRyYWsuY29t ***** APPLICATION INSTRUCTIONS: Apply Online: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjQ3NDMwLjg3NzBAbm9yZHNvbmNvbXAuYXBsaXRyYWsuY29t