Job Information
Kuehne+Nagel Local Super User (LSU) - Contract Role - 12 Months in Markham, Ontario
Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Markham site is looking for a new Local Super User to join our Contract Logistics team.
Your Role
As Local Super User you will provide support for operations to effectively utilize our Internal Systems in order to service customers. This position is responsible for training, supporting, and administration of the computer systems that our Contract Logistics warehouse operations utilize, including but not limited to (CIEL FW/FD or SAP, etc.)
Your Responsibilities
Train and provide 1st level support on (CIEL FW/FD or SAP, etc.) related topics and attached applications (eg. PCIP / WMS / Business Objects).
Maintenance of training documentation and working instructions for IS/IT.
Participate in new customer implementations.
Participate in joint continuous improvement initiatives with operations.
System validation - ensure that processes are aligned with customer requirements. Participate in quality and compliance audits.
Release management - perform testing for regular software updates to the WMS
Data extraction and report management.
Work in conjunction with KNPS engineer in regards to system automated, KPI / data reporting.
Management of user logins and profiles.
Help desk support and monitor ticketing queues (RT).
Representing the Information System department in all interactions with the client and operations
If you require an accommodation for the recruitment /interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.
Your Skills and Experiences
Diploma/Degree in International Business, Transportation, Logistics, or a related field preferred
4+ years work experience in a similar position.
3+ years of experience in 3PL / Distribution Centre / Warehouse environment
Experience working with SAP system is needed.
Proficient in Word, Excel (maintain complex spreadsheets), and PowerPoint
Knowledge on EDI, computer system administration and troubleshooting
Good Reasons to Join
There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical/dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment. #LI-ONSITE
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.