Job Information
GE Vernova Training Leader in Markham, Ontario
Job Description Summary
Become part of a winning team and help to deliver the Green Energy transition.
As the Training Leader, you will play a pivotal part in shaping and executing our training strategy, with a particular focus on developing high-quality training portfolio and solutions for our customers.
The role reports to the Protection Automation Controls (PAC) Service Product Line Leader and will work cross-functionally to ensure our training offerings align with the broader business strategy.
Job Description
Essential Responsibilities
Develop, in collaboration with GA Product Management and the Regions, a comprehensive training strategy that aligns with organisational goals and meets customers needs.
Design and continuously improve training programs to support product adoption and overall knowledge enhancement.
Identify and develop new value proposition for training offering, to enhance customer engagement and product adoption.
Create, and maintain engaging and effective training materials utilising various format.
Partner with subject matter experts and marketing to ensure the accuracy and effectiveness of content.
Analyse customer needs and industry trends to ensure training materials and content remain relevant and up to date.
Identify best practices in training delivery, including virtual, on-demand, and in-person options as appropriate.
Establish key performance indicators (KPIs) and other metrics (e.g. customer satisfaction scores) to assess the impact and effectiveness of training programs.
Collect and analyse feedback from customers and stakeholders to identify areas for improvement.
Work closely with Product Managers, Product Lines, Regions, Marketing, and other relevant functions to align training initiatives with business goals.
Required Qualifications
Bachelor’s degree in Electrical or Mechanical Engineering.
Strategic mindset and ability to develop training strategies that align with organisational goals and drive customer success.
Demonstrated years of experience in:
Technical training, learning and development, ideally focused on external customer training.
Leading player in protection, automation and control
Desired Qualifications
Master degree.
Excellent verbal and written communication skills.
Exceptional organisational and time management skills.
Experience in the technology, SaaS, energy industry.
Knowledge of adult learning principles and best practices in training.
At GE Vernova - Grid Automation, you will have the opportunity to work on cutting-edge projects that shape the future of energy. We offer a collaborative environment where your expertise will be valued, and your contributions will make a tangible impact. Join us and be part of a team that is driving innovation and excellence in control systems.
About GE Grid Solutions:
At GE Grid Solutions we are electrifying the world with advanced grid technologies. As leaders in the energy space our goal is to accelerate the transition for a more energy efficient grid to full fill the needs of tomorrow. With a focus on growth and sustainability GE Grid Solutions plays a pivotable role in integrating Renewables onto the grid to drive to carbon neutral. In Grid Solutions we help enable the transition for a greener more reliable Grid. GE Grid Solutions has the most advanced and comprehensive product and solutions portfolio within the energy sector.
Why we come to work:
At GE Renewable Energy, our engineers are always up for the challenge - and we’re always driven to find the best solution. Our projects are unique and interesting, and you’ll need to bring a solution-focused, positive approach to each one to do your best. Surrounded by committed, loyal colleagues, if you can dare to bring your ingenuity and desire to make an impact, you’ll be exposed to game-changing, diverse projects that truly allow you to play your part in the energy transition.
What we offer:
A key role in a dynamic, international working environment with a large degree of flexibility of work agreements
Competitive benefits, and great development opportunities - including private health insurance.
Additional Information
Relocation Assistance Provided: No