Merakey Jobs

Description:

The Dobbs Truck Group is a growth company that successfully expands our operations and customer base through a high-quality team of employees.

Dobbs Truck Group operates 25 commercial truck dealerships through two operating companies -- Dobbs Peterbilt and Western Truck Center. These dealerships represent some of the best commercial truck brands including Peterbilt, Volvo, Mack, Autocar, and Hino and include locations in Arkansas, California, Louisiana, Mississippi, Oregon, Tennessee, and Washington.

We offer a competitive benefits package including medical, dental, vision, long-term disability, life insurance, and 401(k), as well as paid vacation and sick leave. Our Company is looking for long-term employees that we can invest in and grow with as we pursue our mission of being the premier commercial truck dealer group.

I. General Job Description

This position will be primarily responsible for the sale of truck parts and accessories by researching customer requirements, controlling parts inventory, processing invoices and payments, and managing return cores and warranty parts. This position will perform parts delivery and shipping/receiving duties as needed.

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

Responsibilities

• Receive parts into system and place warehouse parts into assigned bin and rack locations.
• Control inbound and outbound freight billing.
• Support Parts Delivery Drivers and occasionally deliver or pick-up parts off-site using company vehicles.
• Pull ordered parts for assigned accounts and deliver on time.
• Process core and return parts to ensure full credit and recovery.
• Receive parts, parts warranty, and cores from technician bays/stalls.
• Monitor environmental compliance and advise Parts Manager of potential storage risks.
• Know assigned customer accounts by learning names, understanding parts delivery expectations, and reporting to Inside and Outside Sales staff about customer purchasing practices.
• Respond to sales calls and customer counter visits thoroughly and professionally.
• Utilize computer business systems and electronic catalogues to research parts information.
• Provide customer pricing and availability (in-stock or emergency order).
• Process parts invoices and obtain payment.
• Process returned items by inspecting items, returning payment, issuing credit, re-shelving items, and returning items to suppliers.
• Represent the Company in a professional and courteous manner when interacting with customers.

II. Minimum Job Qualifications

• 18 years of age.
• High school graduate, GED, or 1 year of work experience.

III. Desired Job Qualifications

• Valid driver's license in the state of employment and qualified MVR abstract.
• 2 years parts experience.
• Heavy-duty truck aptitude.
• Ability to work independently without direct on-site supervision.
• Basic knowledge off Microsoft Excel, Word, and Outlook.
• Strong organization, communication, and phone skills.

IV. Mental Capability Requirements

*Comprehension: *Ability to understand, remember, and communicate routine, factual information.

*Organization: *Ability to organize thoughts and ideas into understandable terminology.

Reasoning & Decision Making: Ability to apply common sense in performing job.

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