Job Information
Amazon Network Technician, AWS Infra Delivery Ops(ID) in Melbourne, Australia
Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards of safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
As a Network Technician, you will be closely working with our internal customers, vendors and other regional colleagues. You will be an ideal candidate if you are autonomous, detail oriented with strong written and verbal communication skills as well as being competent in all aspects of installation and troubleshooting of networking hardware, software and fiber connectivity. The desire and ability to work in an ambiguous, collaborative environment is essential for success.
This role will provide you with high levels of autonomy to drive the stability and sustainability of our next-generation networks and to assist in the delivery of network scaling projects.
Key job responsibilities
Leading and managing of multiple network scaling projects and priorities
Manage work and priorities through ticketing system and workflows to complete customer requests and projects
Collaboration with Network Engineering & Network Technical Project Manager team to ensure fast and smooth deployment of network scaling projects
Manage vendors and suppliers conversations and for prompt delivery to ensure a project is never delayed due to materials
Troubleshooting physical cabling infrastructure connectivity issues, including patch panels and patch cords using testing equipment
Specifying Space Power, Cooling requirements for new network racks
Participate in the migration, basic configuration and rollout of new or upgraded hardware
Comply with change management policies and guidelines for project activities
Lead or contribute to process improvement initiatives
Adhere to safety and security standards for all tasks
A day in the life
A normal day involves working inside a data center installing network equipment and cables, managing vendors, and coordinating with Network Engineers and Technical Program Managers. You will be responsible for running multiple networking projects at the same time.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications
2+ years of computer networking experience
Knowledge of fiber optic and copper cabling standards, testing equipment and troubleshooting methodologies
Knowledge of IT system hardware and network concepts
Preferred Qualifications
Experience working in a colocation data center facility
Knowledge of cloud computing technologies
Knowledge of IT best practice framework, project management methodologies and ticketing systems
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.