
Job Information
Amazon Principal Packaging Engineer, Product Experience, Amazon Devices, Device Postponement Operations in Monroe, Ohio
Description
We are looking for a dynamic, driven, organized, analytical and creative Packaging Engineer to join our team. This role requires an innovative thinker and leader to drive packaging designs for automation (DFA) across Amazon internal teams and external partners.
You will be successful in this role if you: lead large or strategically important projects (e.g., new device or system); passionately develop new packaging concepts based on existing and learned expertise in packaging materials, pack out automation, and supply chains; analyze material characterization laboratory results and design/implement operational test plans for rapid learning and iteration of packaging design and material specifications; deliver packaging designs, material specifications, system architectures, and strategic documentation; drive alignment across stakeholder teams with conflicting goals; handle escalations and mitigate complexity risks (deconstruct into appropriate simplicity); stay close to the ongoing operations and stay up to date on packaging trends, quickly being able to identify the best technical solutions that can solve problems for Amazon and our customers; resolve packaging issues relating to automation testing and on-going operations; and most importantly, have a passion for improving the customer’s out-of-the-box experience.
A qualified candidate will have a background in structural packaging development, functional and cosmetic standards, such as ISTA, and experience working with outsourced manufacturing in a variety of packaging technologies, including but not limited to flexo-printing, lithography, corrugated, paper pulp, thermoforming, and molding. The candidate will be someone who can articulate and drive considerations required to deliver the best overall design for the customer, distribution and manufacturing. They will manage complex package development, leverage supplier resources and successfully push process and material limits to deliver practical, impactful results. They will advance design, test and validate standards to meet changing logistical requirements, safely deliver product worldwide, and create great customer experiences.
Key job responsibilities
Maintaining close communication with Engineering teams to ensure effective team collaboration
Collaborating with suppliers, providing design feedback and recommendations including but not limited to features, tolerances, DFM, DFA, fixture development, etc.
Designing customer-facing packaging (also known as the beauty box), alongside other internal and external packaging designers, and within Amazon Devices Packaging Experience Guidelines
Designing bulk packaging to transfer devices from Electronics Manufacturing Service (EMS) providers to DPO locations
Resolving packaging-related issues that impact automated and manual pack out operational efficiency
Being the expert on packaging qualification practices and standards
Influencing new packaging standards, including but not limited to DFA standards, across Amazon Devices to improve the customer packaging experience and reduce pack-out costs
Driving awareness and adoption of DFA Packaging Standards within and outside of Amazon
Developing and implementing standard test methods, including statistical analysis, to ensure packaging meets Amazon’s quality high bar.
Developing and managing packaging materials and suppliers’ qualification processes
Identifying opportunities to improve efficiencies in the packaging design and evaluation process
Employing exceptional interpersonal and communication skills, both written and verbal, with US and global stakeholders
Working independently and dealing with ambiguous environment
A day in the life
In this role, you will troubleshoot and problem solve independently in an ambiguous environment. You will have high ownership of your work, as proven by a record of driving projects and strategic initiatives to their completion independently. At the same time, you will also need to collaborate with, and influence other packaging engineers, across Amazon Devices, to adopt DFA recommendations across common packaging designs. To achieve this, you will need to be motivated, agile, with strong time management and project management skills, and have experience working in a technical environment.
About the team
At Amazon Devices, we're constantly looking for ways to improve our customers' packaging experience and how we get our products to our customers. Amazon’s Device Postponement Operation (DPO) imports devices in bulk packaging to the U.S. and other regions with large customer populations. DPO performs final configurations, in region, based on current demand, and then packs out the final product leveraging highly automated processes. DPO ensures customers get what they want, when they want it. DPO currently services the U.S. market and in the process of expanding globally.
Basic Qualifications
Bachelor's degree in packaging engineering or related field
10+ years experience in packaging design engineering, manufacturing & test
5+ years in consumer retail and/or consumer electronic packaging industry possessing having direct responsibility to deliver product which includes mixtures of raw materials for retail packaged products and retail point-of-sale displays
Experience running packaging software such as ArtiosCAD and TOPS
Design experience with corrugated and paperboard packaging, molded pulp packaging, packaging adhesives, print decoration and treatments.
Experience developing packaging fixtures for pack out operation
Experience developing and creating test protocol and procedure
Experience with prototyping and implementation
Experience working onsite with local and international manufacturers and suppliers
Experience in creating Engineering Bills of Materials (BOM) structure, ECO, and documentation
Preferred Qualifications
MBA or MS preferred in Material Science, Packaging, Mechanical Engineering, Sustainability
Six Sigma Black Belt Certification
Experience with SQL, data pulling and analysis
Proven strong organizational and problem-solving skills
Demonstrated critical-thinking capability
Enthusiasm for getting “hands on” with your team in collaborative environments
Ability to identify risks, develop clear mitigation plans, and communicate effectively to executive stakeholders while handling multiple competing priorities in a fast-paced rapidly evolving environment
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $147,000/year in our lowest geographic market up to $254,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.