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Rutgers The State University Intake, Support, and Training Specialist in New Brunswick, New Jersey

Position Details

Position Information

Recruitment/Posting Title Intake, Support, and Training Specialist
Job Category Staff & Executive - Human Resources
Department Employment Equity
Overview
Rutgers, The State University of New Jersey, is a leading national research university and the State of New Jersey's preeminent, comprehensive public institution of higher education. As one of the largest employers in the State of New Jersey, Rutgers University is committed not only to the students and the State that we serve, but also to the faculty and staff who work on our campuses.
University Human Resources (UHR) supports the Rutgers mission as an institution of prominence, preeminent in research, teaching, service, and clinical care. We strive to provide the highest level of customer service in delivering a comprehensive network of programs, services, and expertise to attract, retain, and develop diverse and highly skilled top talent.
Posting Summary
Rutgers, The State University of New Jersey is seeking a Intake, Support, and Training Specialist for Office of Employment Equity within the department of University Human Resources. This position reports to the Associate Director of the Office of Employment Equity ("OEE"). Responsibilities include working with the university to meet Title IX requirements and deliver trauma informed intake, support, and training services to students, employees, and third parties.Among the key duties of the position are the following:
  • Conducts case intake meetings for investigations and accommodations with empathy and professionalism.
  • Provides employees with information about OEE's policies and procedures and assists with complaint and accommodation forms.
  • Obtains and evaluates case details to ensure appropriate delegation of investigations, accommodations, and referrals.
  • Offers and coordinates individualized supportive and interim measures.
  • Ensures that all case intake meetings are tracked and summarized in a case management system.
  • Answers office phone, responds to office emails, and ensures that individuals are routed to the correct individuals and resources.
  • Presents a positive, professional image of OEE and UHR in all interactions with students, employees, and third parties.
  • Coordinates support services and interim measures for students, faculty, and staff for Title IX and other OEE cases. This involves liaising with student and faculty/staff support offices, Title IX Coordinators, and department leadership to determine appropriate supportive measures related to reports and resolutions. Support services may include modification of work or class schedules, change in work or housing location, referrals to counseling and/or tutoring services, working with faculty/supervisors on potential deadline extensions, and coordinating security measures.
  • Communicates regularly with the OEE investigations team to review the status of support/interim measures.
  • Provides regular reporting and analysis for developing and implementing action plans to address deficiencies in support services for students and faculty/staff related to Title IX and other OEE cases.
  • Assesses University-wide training needs through surveys, interviews with employees, and consultations with managers.
  • Designs, creates, and updates training materials.
  • Coordinates, schedules, and conducts training for students, faculty, staff, and other university stakeholders related to investigations, accommodations, prevention, and related topics.
  • Delivers training to employees in person and virtually using a variety of instructional techniques.
  • Addresses deficiencies in training access, awareness, content, and platforms.
  • Collaborates with leadership in all departments within the University (including academic departments) to ensure that they are aware of OEE training opportunities.
  • Develop and implement a training program for new employee orientation as well as a mechanism for departments to request OEE training.
  • Partners with student and employee support offices, Title IX Coordinators, and other stakeholders to develop and deliver prevention training.
  • Serves on committees related to discrimination, harassment, and sexual misconduct prevention, as well as campus safety.
  • Manages the day-to-day operation of the University's Unlawful Harassment Prevention program for faculty and staff, which includes Title IX for Higher Education.
  • Responds to training inquiries and provides technical support in collaboration with the vendor.
  • Identifies and coordinates training opportunities for OEE staff.
  • Special project management and implementation, and other functions as assigned.
Position Status Full Time
Hours Per Week
Daily Work Shift
Work Arrangement
FLSA Exempt
Grade 05
Position Salary
Annual Minimum Salary 69031.00
Annual Mid Range Salary 87377.00
Annual Maximum Salary 105722.00
Standard Hours 37.50
Union Description Administrators Confidential
Payroll Designation PeopleSoft
Benefits
Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview.
Seniority Unit
Terms of Appointment Staff - 12 month
Position Pension Eligibility ABP
Qualifications

Minimum Education and Experience
  • Bachelor's degree preferably in human resources, education, social work, or an equivalent combination of education and/or experience.
  • Also requires a minimum of two years relevant experience.
Certifications/Licenses
Required Knowledge, Skills, and Abilities
  • Strong background in human resources or social work, preferably in higher education.
  • Outstanding oral and written communication, interpersonal, time management, and project management skills are essential.
  • Ability to work independently and think strategically.
  • Comfortable managing difficult situations, while presenting a high level of professional maturity, diplomacy, resiliency, and adaptability.
  • Demonstrated ability to manage confidential and sensitive information.
Preferred Qualifications
  • Master's degree in human resources, education, social work (MSW), or a related field. Experience in higher education policies and procedures.
  • Familiarity with federal and state anti-discrimination, harassment, and disability laws, including Title IX.
Equipment Utilized
Physical Demands and Work Environment
Special Conditions
Posting Details

Posting Number 25ST0587
Posting Open Date 03/18/2025
Special Instructions to Applicants
Regional Campus Rutgers University-New Brunswick
Home Location Campus Cook (RU-New Brunswick)
City New Brunswick
State NJ
Location Details
Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.
Immunization Requirements

Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.

Affirmative Action/Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, p regnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement

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