Job Information
TAG Heuer Boutique by Reeds Jewelers - Christiana Assistant Store Manager - TAG Heuer in Newark, Delaware
This job was posted by https://joblink.delaware.gov : For more information, please see: https://joblink.delaware.gov/jobs/1320837
ASSISTANT STORE MANAGER for the TAG Heuer Boutique - Christiana Mall, Newark,Delaware,United States
Are you ready for an exciting new opportunity to work as a Boutique Assistant Manager forTAGHeuer? Our watches and chronographs are an authentic concentration of innovation, design and engineering for bold, open minded, and self-confident people who are connected to the future.
This store is owned and operated byREEDSJewelers, with aTAGHeuer branded storefront and exclusively sellsTAGHeuer products.REEDSJewelers celebrated our 78th Anniversary in 2024. Were family owned and operated with the highest standards of quality merchandise, superior customer service, and industry ethics. To learn more about us, visit our careers page atREEDS.jobs.
We are seeking a dynamic, innovative, ambitious, results-driven, and experienced Boutique Assistant Manager that can ensure the stores success through supporting the Store Managers initiatives in driving team performance and motivation, client-centric mindset, community engagement, and event conceptualization and execution.
If youre excited to help leadTAGHeuers team, we want to connect! Please submit your resume for immediate review.
POSITIONSUMMARY
The Boutique Assistant Manager supports all aspects of the retail store operations and leadership for the Sales Associate team. The successful candidate will possess the ability to:
+ Elevate and empower a team
+ Support strategies for maximizing sales and profits within the boutique
+ Motivates selling specialists through accountability and empowerment
+ Supports the vision of how to create loyalty to theTAGHeuer brand
+ Understands and builds connections within the broader community and market
+ Collaborates to build viable marketing and event concepts
+ Facilitates conflict resolution with agility, empathy, and confidence
+ Strong communication skills with team members, customers, and corporate support
+ Dedicated to meeting the expectations and requirements of internal and external clients
Sales Generation:
+ Achieves monthly and annual sales targets by utilizing in-depth, updated product knowledge, selling and customer service skills
+ Maintains client book. Regularly follows up with clients and meets monthly clienteling sales goals
+ Assists Boutique Manager with execution of store marketing initiatives
Customer Service:
+ Provides superior customer service
+ Greets all customers
+ Offers assistance in accordance with store customer rotation system
+ Answers all customer questions, offers alternate product if requested product is not available
+ Seeks assistance when unable to fully meet customer needs
+ Processes customer repairs when requested
+ Sends thank you notes to customers within two weeks of a purchase
+ Maintains store log of customer product requests
Operations:
+ Understands and adheres to all store operational procedures including, but not limited to, opening and closing guidelines, inventory display and presentation guidelines, shipping/receiving policies, etc.
+ Conducts daily inventory counts and compares in-store quantities toVRPdata. Reconciles all discrepancies with Store Manager daily
+ Ensures facility maintenance, presentation and organization
+ Exhibits proficiency in computer programs used by the Company
In absence of Boutique Manager:
+ Responsible for opening and/or closing store. Ensures all opening/closing procedures are accomplished
+ Receives any delivered product into inventory and makes sure it is merchandised correctly