Merakey Jobs

Requisition : 81530

PSEG Company : PSEG Services Corp.

Salary Range : $ 56,100 - $ 84,200

Work Location Category : Hybrid Flexible

PSEG operates under a Flexible Work Model where flexible work is offered when job requirements allow. In support of this model, roles have been categorized into one of four work location categories:

Onsite are roles that have specific onsite requirements and are typically onsite daily.

Hybrid fixed are roles that are a blend of onsite work/in-person interactions with some ability to work remotely and require employees to live within a commutable distance and be onsite fixed days each week.

Hybrid flexible are roles that can be performed remotely but require some level of onsite work/in-person interactions on a regular basis, require employees to live within a commutable distance and, since business needs vary by position and may change over time, managers will set expectations and flexibility regarding where and when work is performed.

Fully remote are roles that can be performed remotely, require employees to live in approved states and will have purpose-driven in-person interactions on occasion.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, well-being and behavioral health programs. We also offer a retirement program, 401(k) with company match, company paid life insurance, tuition reimbursement and a minimum of 18 days of paid time off per year (including vacation, scheduled holidays, and floating holidays).

PSEG offers a unique experience to our more than 12,000 employees – we provide the resources and opportunities for career development that come with being a Fortune 500 company, as well as the attention, camaraderie, and care for one another you might typically associate with a small business. Our focus on combatting climate change through clean energy technology, our new net zero climate vision for 2030 and enhanced commitment to diversity, equity, and inclusion; and supporting the communities we serve make this a particularly exciting time to join PSEG.

Job Summary

Supporting PSEG, ID Admin Team and Information Technology team with administering access for the entire company up to and including creating LAN ID’s and other Identity and Access Management. Will be expected to build relationships with clients, including vice presidents, and leverage those relationships to ensure effective delivery of access to multiple systems.

Job Responsibilities

• Oversee and guide all aspects of ID Related incidents and Request processing, Entitlement/Audit Reviews, SOX control reporting, Application access and assisting suppliers in automation activities.

• Monitor support team ITSM queues to ensure prioritized, timely resolution and completion of all records.

• Identify, assist and coordinates with ID Admin team, IT managers and vendors to resolve complex malfunctions and network problems as well as manage and communicate problem resolution and system restoration status during unplanned outage events to LOB and IT Senior Management.

• Prepare and maintain standard operating procedures for the network, technical specifications and documents, drawings and system documentation, and operating manuals.

• Comply to ITSM/ITIL process such as Incident Management, Change Management, Problem Management, Request Management, CMDB, KEDB

• Work with infrastructure and application project teams to ensure solutions are aligned with acceptable support requirements, and that the transition and delivery of new or upgraded systems are seamlessly moved to production support teams and suppliers.

• Participate in the Management of the Disaster Recovery (DR) Process for all scorecard and LOS applications including updating of the DR plan, as well as periodic testing and activation in the event of an emergency.

• Assisting the development and manage the preventive maintenance programs for Infrastructure systems including patching, upgrades, tuning and performance management.

• Provide subject matter expertise for the core technologies and processes. Ensure Quality Control and Assurance procedures are consistent with Infrastructure specifications, client requirements and corporate policies.

• Comply with all NERC CIP and regulatory guidelines and standards. Comply with cyber security- related and other vulnerabilities as identified by the IT security team.

• Identify continuous improvement areas and come up with new initiatives to enhance infrastructure support.

Job Specific Qualifications

Required:

• Bachelor’s degree in information systems, Computer Science, Information/Computer Security, Engineering or a related STEM discipline with a minimum 3.0 GPA

• Level of experience required ranges from internship to 4 years of relevant experience within the IT field or an industry with reliance on technical expertise.

• Overall strong technical proficiency in information technology/computer disciplines with strong MS Office skills

• Self-starting with the demonstrated ability to learn new technical concepts quickly.

• Detail oriented and demonstrated strong analytical and problem-solving skills.

• Good interpersonal skills and the ability to work effectively with clients, IT management and staff.

• Understanding of general IT standards, policies, best practices, guidelines, processes.

• Good communications, consultative and interpersonal skills, including oral, written and presentation; teamwork, collaboration, facilitation, and negotiation, with the ability to work effectively with internal clients from various business organizations and lines of business, and IT management and staff.

• Ability to work in a 24x7 environment with callout availability required by acting as an escalation point to take ownership of customers issues and follow problems through to resolution

Desired:

• Knowledgeable of Infrastructure support as well as IT Service Management (ITSM), IT Infrastructure Library (ITIL) and overall understanding of Infrastructure components.

• Knowledge of Business Intelligence functions, applications, and system & technology alternatives

• Knowledge in infrastructure design, implementation and support

• Knowledge supporting applications related to Utility power plants monitoring and maintenance

• Knowledge supporting real-time utility operations

• Knowledge with LAN Security processes

Minimum Years of Experience

Education

Certifications

None Noted

Disclaimer

Certain positions at the Company may require you to have access to Part 810-Controlled Information. Under the law, the Company is limited in who it can share this information with and in certain circumstances it is necessary to obtain specific authorization before the Company can share this information. Accordingly, if the position does require access to this information, you must complete a 10 CFR Part 810 Export Control Compliance Nationality Request Form, a copy of which will be provided to you by Talent Acquisition if an offer is made. If there is a need for specific authorization, due to the time it takes to obtain authorization from the government, we will likely not be able to further proceed with an offer.

If you are a current PSEG employee and if you are offered an opportunity with PSEG Long Island, you will be treated as a new hire. Please note that as a new hire to the Long Island subsidiary, your benefits will change and generally will be consistent with other similarly situated PSEG Long Island new hires. Similarly, for PSEG Long Island employees who accept job opportunities with PSEG or any of its subsidiaries (other than PSEG Long Island), their benefits would change and generally be consistent with other similarly situated new hires of that company.

As an employee of PSE&G or PSEG LI, you should be aware that during storm restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations.

For all roles, PSEG’s drug and alcohol testing program includes pre-employment testing, testing for cause, and post-incident/accident testing. For employees in federally regulated roles (including positions covered by USDOT, PHMSA, or NRC regulations), this also includes random testing. Although numerous states throughout the country have legalized marijuana/cannabis products recreationally and/or medically, it is prohibited for employees in federally regulated roles. Employees who are hired or transfer into a federally regulated role are subject to drug and alcohol testing, inclusive of marijuana. Please note that the use of CBD products may result in a positive drug test for THC/Marijuana and such use is not a legitimate medical explanation for such a positive result.

PSEG is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legally protected characteristic. Legally protected characteristics include race, color, religion, national origin, sex, age, marital status, sexual orientation, disability or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals.

PSEG is committed to providing reasonable accommodations to individuals with disabilities. If you have a disability and need assistance applying for a position, please call 973-430-3845 or email accommodations@pseg.com.

If you need to request a reasonable accommodation to perform the essential functions of the job, email accommodations@pseg.com . Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.

ADDITIONAL EEO/AA INFORMATION (Click link below)

Know your Rights: Workplace Discrimination is Illegal (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf)

Pay Transparency Nondiscrimination Provision

Diversity at PSEG: Equal Opportunity Employer

PSEG is an equal employment opportunity employer and makes employment decisions, including but not limited to, hiring, firing, promotion, demotion, training, and/or compensation, on the basis of merit. Employment decisions are based on an individual’s qualifications as they relate to the job under consideration. PSEG's policy prohibits unlawful discrimination based on sex (which includes pregnancy, childbirth, breastfeeding, or related medical conditions, the actual sex of the individual, or the gender identity or gender expression), race, color, religion, including religious dress practices and religious grooming practices, sexual orientation, national origin, ancestry, citizenship, marital status, familial status, age, physical disability, mental disability, medical condition, genetic information, protected veteran or military status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations.

Need to request an accommodation?

If you have a disability and need assistance submitting your resume, applying for a position or registering for a test, please call 973-430-3845. Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.

PSEG is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company and prohibits unlawful discrimination by any employee of the Company, including supervisors and co-workers.