Job Information
Intermountain Health Guest Services Coordinator in Park City, Utah
Job Description:
Responsible for continuously planning, organizing, and execution of small scale and large scale guest event planning functions. Supports facility efforts to improve the guest experiences.
Work Schedule
Full Time, 40 hours per week
Primary Work Schedule: Monday-Friday 8:00am-4:00pm
Required: Strong flexibility needed to support scheduling needs and catering events (day, evening, and weekends)
Benefits Eligible: Yes; Medical, Dental, Vision, Education Assistance. Click here for more details (https://intermountainhealthcare.org/careers/working-for-intermountain/employee-benefits/)
Job Essentials
Develops and maintains a high level of customer service.
Achieves and maintains customer satisfaction goals.
Attends required meetings in order to receive current information and instruction.
Ensures guest complaints are resolved and that appropriate service recovery gestures are made in order to achieve guest satisfaction.
Coordinates scheduled events and conferences and ensures they are serviced and function proficiently.
May help coordinate meals to appropriate locations by designated times.
May demonstrate understanding of critical control points of food storage, temperatures, handling, serving, and disposal.
Organizes time appropriately in order to accomplish all routine tasks by deadlines.
Assists patients, guests, employees, and other visitors with arranging for accommodations, business services, dining, transportation, and other personal services.
May be responsible for monitoring supply orders, accounts payable, verifying charges, and supply / equipment needs for the Food Services Department.
Assists with directing and evaluating facility events ensuring that goals and expectations are met. Assists in marketing and promotion of the facility and its services, events, etc.
Minimum Qualifications
Two years of experience in a hospitality or catering & banquets setting.
Demonstrated self-motivation with the ability to work without direct supervision.
Demonstrated computer proficiency.
Demonstrated proven interpersonal and organization skills.
Preferred Qualifications
Associate degree in business or hospitality management or a culinary arts program. Degree must be obtained through an accredited institution. Education is verified.
Two years of experience with hospitality, catering or as a concierge.
Physical Requirements:
Carrying, Lifting, Hearing / Listening, Manual Dexterity, Pulling / Pulling, Seeing, Speaking, Standing, Walking
Location:
Intermountain Health Park City Hospital
Work City:
Park City
Work State:
Utah
Scheduled Weekly Hours:
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$19.27 - $29.33
We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here (https://intermountainhealthcare.org/careers/benefits) .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
All positions subject to close without notice.