Merakey Jobs

Overview

SOSi is currently seeking an experienced Configuration Manager join our team in Joint Base Pearl Harbor Hickam, Honolulu, Hawaii . The customer based out of Honolulu, Hawaii creates, manages, and supports IT solutions for our customers, its mission and its 5,000+ customers throughout the Pacific theater. Our team solves challenging technical problems that enable our customers to realize critical and time sensitive C2 strategies.

Essential Job Duties

• Detailed understanding of Information Technology Infrastructure Library (ITIL) change, configuration, and release management processes

• Establish, control, and evolve Enterprise baselines, configurations, and services, Configuration Management Processes, and Configuration Management Database (CMDB)

• Ensure Configuration Management Plan is effective within MPE-ES

• Ensure configuration items are added to the CMDB and/or documented

• Coordinates Configuration Management between teams

• Identify and Manage MPE Configuration Items (CI) to include hardware, software, documentation, and relationships

• Identify Configuration improvement opportunities within MPE-ES

• Identify Configuration issues; analyze and formulate appropriate solutions

• Plan, design, and create the CMDB including data discovery and import

• Maintain/update CMDB

• Direct, prioritizes, and schedules configuration audits; ensures that any corrective action identified in process and/or CMDB audits are completed

• Chairs and manages the Configuration Control Board (CCB)

• Review and manage baseline configuration change proposals based on events, requests or projects as needed

• Contribute to Technical Library; when notified of changes, ensure all Technical Library documents reflect revised standards

• Train MPE-ES personnel in Configuration Management Processes, procedures, and assets

• Generate reports and metrics upon request

• Assist in the analysis, design, development, testing, encoding, integration, documentation, installation, operation, evaluation, maintenance, and improvement of MPE-ES Team

• Assist in the monitoring and auditing of MPE-ES services: network management, auditing and performance analysis

• Support the implementation, documentation, exercise demonstrations or analysis of new or existing capabilities, and/or creation, review and presentation of technical reports and briefings

• Based on Government-specified requirements, analyze, design, develop, test, encode, integrate, document, install, operate, evaluate, maintain, and improve MPE-ES capabilities

• Interface with team leads and team members to collect, develop, document, and submit status updates via a Weekly Activity Report (WAR)

• Participates in special projects and tasks as required.

Minimum Requirements

• Active SECRET DoD security clearance and US Passport

• Bachelor's degree in a related field (or equivalent years of experience) AND a minimum of two (2) years of related experience in enterprise configuration management.

• Information Technology Infrastructure Library (ITIL) Foundations Certification or able to obtain within six months of hire

• DOD 8570.01 compliant at IAT level II (CCNA-Security, CND, CySA+, GICSP, GSEC, Security+ CE, or SSCP) or higher is required.

• Ability to effectively communicate technical as well as non-technical information, both orally and in writing

• Place emphasis on teamwork and work well in a team-oriented environment

• Excellent oral presentation and written communication skills

Preferred Qualifications

• ITIL 4 Specialist: Create, Deliver, Support OR

• ITIL 4 Specialist: Plan, Implement and Control

Work Environment

• Working conditions are normal for an office environment.

• Fast paced, deadline-oriented environment.

• May require periods of non-traditional working hours including consecutive nights or weekends.

Working at SOSi

All interested individuals will receive consideration and will not be discriminated against for any reason.