Job Information
Plant Delights Nursery, Inc. PART TIME CUSTOMER SERVICE REPRESENTATIVE in Raleigh, North Carolina
[This position is fast paced and must maintain a high degree of accuracy and a positive attitude, be a team player who enjoys talking and learning about plants and has pleasant phone and communication etiquette to ensure excellent customer service experiences. Be open to assisting other roles and/or departments should the need arise. Occasionally work weekends for tours, open houses, or education center classes. ]{new="" roman="" times=""}
Duties include but at not limited to:
- Answering telephones
- Processing orders
- Addressing customer needs
- Customer email correspondence
- Assisting on-site customers
- Communicating data integrity issues
- Additional data entry and tasks as required
- Assist with fulfilling orders
[Technology Skills:[ Familiar with Office 365--Word, Excel, Outlook, web-based ordering platforms, Google Docs and other software needed in the functioning of the position.]{new="" roman="" times=""}]{new="" roman="" times=""}
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Qualifications:
- Minimum education of high school diploma or equivalent
- Excellent problem solving skills
- Excellent written and verbal communication skills
- Exceptional time management skills
- Strong work ethic