Job Information
Microsoft Corporation Global Critical Environment Application Service Engineer - Electrical Power Monitoring System in Redmond, Washington
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a Global Critical Environment (CE) Application Service Engineer - Electrical Power Monitoring System (EPMS) .
As a Global Critical Environment Application Service Engineer - Electrical Power Monitoring System you act as the subject matter expert of the data center Electrical Power Monitoring System (EPMS). You will be responsible for application support, service management, troubleshooting, maintenance, upgrades, optimization and security of the control system. You will be required to analyze controls monitoring data to proactively identify issues and provide optimization to controls standards to increase availability, efficiency and sustainability. You will be responsible to manage or support global service of the third party controls vendors, driving improvements to the systems and evaluation of new products. In this role you will be part of the global Datacenter Monitoring and Controls Engineering (DMCE) team, where you can work with a technically diverse team to learn and contribute to many aspects of control systems – execution, telemetry, security, service, operations and optimization. This is a flexible role allowing you to fully work remote.
Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a Global Critical Environment Application Service Engineer - Electrical Power Monitoring System you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.
Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.
With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
Troubleshoot issues within the EPMS and deploy appropriate fixes to resolve root cause(s).
Track and implement engineering improvements for the EPMS, including programming updates, software upgrades, executing new standards, and retrofits.
Track and implement security improvements or fixes.
Share insights and best practices to improve development and operations of system, platform, or product components while maintaining application quality and availability.
Participate in design reviews and contribute to EPMS improvements with awareness of cost management.
Monitor, analyze, and utilize telemetry data to identify patterns that impact the system, enabling data reporting or telemetry.
Implement reliable, scalable, and high-performance EPMS solutions across teams and regions.
Embody our culture (https://careers.microsoft.com/v2/global/en/culture) and values (https://www.microsoft.com/en-us/about/corporate-values) .
Qualifications
Required/Minimum Qualifications
Bachelor's Degree in Electrical Engineering, Controls Engineering, or related field AND 2+ years technical experience in EPMS software engineering, EPMS service engineering, or EPMS systems engineering
OR equivalent experience
2+ years of experience with Schneider Electric or Eaton power management software
Other Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Preferred/Additional Qualifications
Bachelor's Degree in Electrical Engineering, Controls Engineering or related field AND 5+ years technical experience in EPMS software engineering, EPMS service engineering, or EPMS systems engineering
Mission Critical facility experience
Human Machine Interface (HMI) development in Electrical Power Monitoring Systems (EPMS)
Experience with BACnet, IEC61850, OPC UA, and/or SNMP communication protocols
Ability to manage, prioritize and execute multiple concurrent mission-critical infrastructure projects
Ability to balance competing demands for resources, adapt to changing priorities, and deliver projects on-time and in adherence to deadlines
Service Engineering IC3 - The typical base pay range for this role across the U.S. is USD $98,300 - $193,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $127,200 - $208,800 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft will accept applications for the role until March 24, 2025
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .