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Love's Travel Stops & Country Stores Division HR Business Partner in Richmond, Virginia

Req ID: 451854

BASIC PURPOSE: The Division HR Business Partner (HRBP) position is responsible for aligning business objectives with employees and management in designated business units. The position is business-facing and serves as a strategic partner to leadership on human resource-related issues.

MAJOR RESPONSIBILITIES:

  • Acts as a consultant to Division Director on human resource-related issues

  • Proactively lead, influence, and communicate the business strategy

  • Acts as an employee champion, a change agent and anticipates HR-related needs

  • Champions and executes COE programs across division

  • Handles complex employee relations matters to include terminations, counseling, coaching and documentation

  • Interprets and explains human resources policies, procedures, labor laws, standards, and regulations

  • Serves as a link between management and employees by handling questions, interpreting and helping resolve work-related problems

  • Addresses employees and advises managers on organizational policy matters such as; equal employment opportunity, work complaints, harassment allegations and other employee concerns

  • Primary HR partner for all HR investigations within the division

  • Actively participate on a variety of HR or HRIS projects serving operations

  • Advises leadership on progressive disciplinary process

  • Review exit interviews, analyze data and report on trends for division

  • Manages the process for employee evaluations and supports talent review processes

  • Monitors and evaluates headcount, turnover and other relevant HR metrics

  • Works with recruiters to determine staffing needs and back up all recruiting functions as necessary

  • Other duties assigned as needed

EDUCATION, EXPERIENCE, AND REQUIREMENTS:

  • Education:

  • HS Diploma or equivalent required

  • Bachelor’s Degree in HR or HR related field preferred

  • Experience:

  • 2+ years HR experience

  • 5+ years of multi-unit experience, retail industry, or restaurant industry experience is preferred

  • Requirements:

  • Must have a valid driver license

  • Travel:

  • Weekly travel required

  • Travel is required and overnight travel will be involved; this position will be on the road visiting Love’s locations at least 80-90 days per year .

SKILLS AND PHYSICAL DEMANDS:

  • Skills:

  • Hard Skills: knowledge of Microsoft Office, including word processing, spreadsheet and database applications, HR specific software

  • Soft Skills: strong presentation skills, willingness and ability to learn from other departments, innovator, good verbal and written communication skills, strong time management skills, strong organization skills, can-do attitude, sense of urgency, ability to take constructive criticism and strong work ethic

  • Typical Physical Demands:

  • Requires prolonged sitting, some bending and stooping.

  • Occasional lifting up to 25 pounds.

  • Manual dexterity sufficient to operate a computer keyboard and calculator.

  • Requires normal range of hearing and vision.

Job Function(s): Corporate

Love’s has been fueling customers’ journeys since 1964. Innovation and perseverance continue to lead the way for the family-owned and -operated business headquartered in Oklahoma City with more than 40,000 team members in North America and Europe. The company’s core business is travel stops and convenience stores with more than 630 locations in 42 states. Love’s continues its commitment to offer products and services that provide value for professional drivers, fleets, four-wheel customers, RVers, alternative fuel and wholesale fuel customers. Giving back to communities Love’s serves and maintaining an inclusive and diverse workplace are hallmarks of the company’s award-winning culture.

The Love’s Family of Companies includes:

  • Gemini Motor Transport, one of the industry’s safest trucking fleets.

  • Speedco and Love’s Truck Care, the largest oil change and preventive maintenance and total truck care network.

  • Musket, a rapidly growing, Houston-based commodities supplier and trader.

  • Trillium, a Houston-based alternative fuels expert.

  • TVC Pro-driver, a commercial driver’s license (CDL) protection subscription service.

EOE-Protected Veterans/Disability

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