Job Information
Robert Half Medical Receptionist in San Bernadino, California
Description We are seeking an organized, and detail-oriented Front Desk Medical Receptionist to join a dynamic healthcare team in San Bernardino, CA. As the first point of contact for patients, you will play a crucial role in creating a positive patient experience by offering exceptional service, managing administrative tasks, and ensuring the office runs efficiently. The ideal candidate will have excellent communication and time-management skills, be able to handle a fast-paced environment, and maintain a detail oriented demeanor at all times. Key Responsibilities: Patient Interaction: Greet patients and visitors in a friendly, detail oriented manner and provide assistance where needed. Ensure patient concerns are handled promptly and professionally. Appointment Scheduling: Manage patient appointments, including scheduling, rescheduling, and cancellations using the clinic's electronic medical record (EMR) system. Administrative Duties: Answer and route phone calls, respond to email inquiries, and handle office correspondence. Insurance Verification and Billing: Verify insurance coverage, collect copayments, and assist with billing inquiries to ensure accurate financial transactions. Record Management: Maintain accurate and up-to-date patient records. Prepare documentation for patient visits by managing forms, updating personal and insurance information, and filing appropriate paperwork electronically. Compliance: Ensure the office adheres to HIPAA guidelines and maintains patient confidentiality at all times. Office Coordination: Assist with ordering office supplies and ensure the reception area is clean and organized. Provide administrative support for medical staff as needed. Requirements High school diploma or equivalent; additional education or certifications in medical office administration preferred. 1-2 years of experience in a medical office, healthcare setting, or customer service role. Proficiency with EMR systems; experience with systems like Epic, Athena, or similar software is a plus. Strong organizational and multitasking skills. Excellent verbal and written communication abilities. Knowledge of medical terminology, insurance providers/processes, and familiarity with HIPAA guidelines. Ability to maintain a positive attitude and work effectively in a team-oriented environment. TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .