Job Information
Washington State Job Bank Patient Care Coordinator- Jamestown Healing Clinic in Sequim, Washington
Jamestown Healing Clinic is seeking a dedicated and compassionate Patient Care Coordinator to join our team. This full-time position is crucial in providing exceptional patient care and administrative support. The role requires availability Monday to Friday, from 5:30 AM to 2:00 PM, with a rotating Saturday shift. The ideal candidate will be detail-oriented, organized, and committed to enhancing the patient experience through excellent communication and service.
Responsibilities:
- Patient Care:
- Greet and welcome patients in a friendly and professional manner.
- Schedule and manage patient appointments.
- Collect and verify patient information, including insurance and demographic details.
- Assist patients with completing necessary paperwork and forms.
- Collect co-payments and outstanding balances.
- Administrative Duties:
- Answer and route incoming calls.
- Maintain accurate patient records and documentation.
- Assist with various clerical tasks, including filing, scanning, and data entry.
- Adhere to HIPAA regulations and maintain patient confidentiality.
Teamwork and Communication:
- Collaborate with healthcare providers and other team members to ensure smooth operations.
- Communicate effectively with patients, families, and staff.
Participate in team meetings and training sessions.
What are the Required Qualifications for this position?
- High School Diploma or equivalent
- Two (2) years of customer service
- Basic money handling/management, and office equipment experience
- CPR/First Aide Certification or ability to complete employer provided training upon hire
- Understands and adheres to state (RCW, WAC) and federal confidentiality regulations (42 CFR part 2)
- Computer proficiency in Microsoft Suite
- Exceptional interpersonal skills including effective verbal and written communication
- Excellent organization skills and the ability to prioritize multiple tasks
- Must be able to successfully pass criminal background investigation
Uphold all current vaccine requirements for employment
What are the Preferred Qualifications for this position?
- Associates Degree
- Washington State Medical Assistant Certification eligibility for level A. C. E.
- One (1) year of reception experience in a clinic setting
- Knowledge of medical terminology and medical billing processes
- Effective time management, decision-making, and problem-solving skills
- American Indian/Alaska Native preferences apply.