Job Information
SPRINGVILLE CITY CORPORATION Museum Front Desk Attendant in SPRINGVILLE, Utah
+-----------------------+-----------------------+-----------------------+ | Department: | Museum | | +-----------------------+-----------------------+-----------------------+ | Position Reports | Museum Operations | | | to: | Supervisor | | +-----------------------+-----------------------+-----------------------+ | Pay Grade: | 4 | | +-----------------------+-----------------------+-----------------------+ | Employment Type: | Part-time | | +-----------------------+-----------------------+-----------------------+ | Exempt/Nonexempt: | Non-exempt | | +-----------------------+-----------------------+-----------------------+ | Description: | Under the direction | | | | of the Museum | | | | Operations Supervisor | | | | this position is an | | | | energetic and | | | | professional team | | | | member who engages | | | | our visitors and | | | | ensures a positive | | | | experience through | | | | excellent customer | | | | service. The | | | | Part-time Front Desk | | | | Attendant assists in | | | | a broad range of | | | | duties and provides | | | | initial professional | | | | impression, | | | | administrative | | | | support, and retail | | | | operations. The | | | | schedule for this | | | | position is Monday | | | | evenings from 5:45pm | | | | -- 8:00pm, Wednesday | | | | mornings from 10:00am | | | | -- 2:00pm, and | | | | applicant must have | | | | availability to cover | | | | other shifts as | | | | needed. | | +-----------------------+-----------------------+-----------------------+ | Duties: | - Perform | | | | exceptional | | | | customer service; | | | | greet, direct, | | | | and actively | | | | assist visitors. | | | | - Perform cashier | | | | duties at front | | | | desk for Museum | | | store. | | | | - Interpret SMA | | | | policies and | | | | procedures for | | | | visitors. | | | | - Route calls to | | | | correct | | | | dep | | | | artments/individuals. | | | | - Manage visitor | | | | tracking and | | | | generate reports. | | | | - Understand and | | | | adhere to SMA | | | | policies; | | | | including | | | | emergency | | | | protocol and ADA | | | | requirements. | | | | - Advocate for SMA | | | | Membership | | | | Program, | | | | including online | | | | enrollment. | | | | - Manage video | | | | surveillance | | | | security system. | | | | - Assist with | | | | special events. | | | | - Assist with art | | | | sales. | | | | - Assist with | | | | photography | | | | session | | | | scheduling and | | | | rental program | | | | payments. | | +-----------------------+-----------------------+-----------------------+ | * * | All other duties as | | | | assigned. | | +-----------------------+-----------------------+-----------------------+ | Qualifications: | High School diploma, | | | | with demonstrated | | | | customer service and | | | | sales experience. | | | | | | | | KNOWLEDGE, SKILLS, | | | | AND ABILITIES | | | | | | | | - Advanced customer | | | | service skills | | | | including | | | | professionalism | | | | in assisting |