Job Information
University Korner Assistant Manager - Dunkin' Donuts (UK Travel Plaza in Strattanville, PA) in Strattanville, Pennsylvania
Assistant Manager - Dunkin' Donuts Location: University Korner Travel Plaza, Strattanville, PA Job Type: Full-Time
Summary: The Assistant Manager for Dunkin' Donuts at University Korner Travel Plaza plays a vital role in supporting the daily operations, ensuring exceptional customer service, and maintaining brand standards. This position involves managing staff, upholding product quality, and contributing to sales goals specific to the Dunkin' Donuts brand.
Key Responsibilities:
- Operational Oversight: Ensure daily operations run smoothly, focusing on customer service, product preparation, and cleanliness.
- Staff Supervision: Manage and mentor team members, provide training on Dunkin' Donuts' specific processes, and conduct performance evaluations.
- Customer Service Excellence: Maintain high customer service standards, resolve complaints, and enhance the customer experience.
- Inventory and Stock Management: Monitor and maintain product inventory, ensuring stock levels are adequate.
- Quality Control: Oversee food preparation and product quality to align with Dunkin' Donuts standards.
- Financial Contribution: Assist in tracking daily sales, managing costs, and meeting budget targets.
Qualifications:
- High School Diploma or GED required; Associate or Bachelor's in Hospitality or Business Management preferred.
- Minimum of 2 years of experience in a supervisory role within food service or retail.
Skills:
- Strong leadership, multitasking, and customer service skills.
- Knowledge of Dunkin' Donuts brand standards is a plus.
How to apply:
Click Apply Now, select a résumé, then click Continue. Proceed to final screen using Employer's follow-up instructions for completing the application process.