Merakey Jobs

As part of the Global Services Delivery team, the Resource Manage will be responsible for ensuring optimal staffing solutions to support our customer demand. This will require critical thinking and plenty of creative problem solving, as each staffing decision must be made in consideration of the business, project, and customer needs. The Resource Manager will be responsible for the standardization and continuous improvement of resource staffing processes, tools, and management reporting. Regular analysis of key performance metrics and recommendations on growth and learning paths will be required. 

What you will do:  

• Lead resource management by establishing a clear and accurate view of demand and aligning to available delivery capacity

• Work closely with Sales to understand incoming opportunities with respect to customer expectations, role requirements, skills, timelines and delivery budget

• Provide support and recommendations to continuously improve resource management processes, tools and reports used at Intelex

• Drive report generation and analysis of key performance metrics (such as resource demand and utilization forecast levels) to identify opportunities for resourcing optimizations, cost reductions, and optimized staffing solutions

• Work with internal stakeholders to promote resource management best practices and explain how to use reporting data to drive decision making

• Act as the primary point of contact for resource planning, ensuring clear communication channels across the wider business

• Lead resourcing meetings and supporting business leaders to evaluate resourcing conflicts or opportunities/engagements with any other qualifying criteria

• Ensure that all projects are staffed with the right people, at the right time and within allocated budget

• Work closely with senior management to identify skills and experience levels in different teams, along with identify skill gap to be addressed

• Provide reporting to senior management, including both short-term and long-term capacity planning

Key metrics:

• Utilization rate

• Billable vs non-billable hours

• Resource forecasting

• Forecast hours vs Actual hours

What you bring:

• 5 or more years of experience in a professional services environment either in a client facing, management, operations, or resource management role

• Excellent attention to detail and high data accuracy

• Strategic problem-solving, analytical, and the ability to understand the financial impact of relevant decisions

• Effective communicator, as you'll need to convey expectations and feedback to team members clearly

• Ability to prioritize workload to meet deadlines and volume of requests

• Strong relationship building and conflict resolution skills with experience engaging leaders at all levels and partnering effectively with internal teams

• Excellent time management skills and ability to prioritize tasks in a fast-paced, high-volume environment

• Previous experience in standardizing resource management processes

Fortive Corporation Overview

Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.

We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.

We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.

At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.

At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.

Fortive: For you, for us, for growth.

This position is also eligible for bonus as part of the total compensation package.

We are an Equal Opportunity Employer

Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com.