Merakey Jobs

Position Information

The City of Pittsburg seeks anACCOUNT CLERK for the Pittsburg Power Company's (IslandEnergy)whichis located on Mare Island in Vallejo, CA.

The Account Clerk at the Power Company is a journey level class, underImmediate supervision, responsible for a range of accounting responsibilitiesinclude maintaining a utility billing system, managing customer accounts,posting payments, monitoring and managing receipts of utility payments,generating final bills, certifying delinquent utility accounts, and accountingrecord keeping. The incumbent will also receive and respond to customerinquiries on billings and other customer related issues, and coordinate withfield crew regarding activation and disconnection of meter service. Other duties include cashiering; preparing, processing, maintaining andverifying purchasing, financial, budgeting and accounting documents andrecords; managing office supplies; managing billing and vendors; and performingother duties as required. Typical work schedule is Monday-Friday, from 8:00amto 5:00pm to provide in-person, phone, and email customer service to residentsand businesses.

Ideal Candidate for AccountClerk

• Maintain regular attendance and adhere to prescribed work scheduled to conduct job responsibilities.
• Prior work experience with utility or commercial billing
• Excellent customer service skills and experience
• Proficientoffice/computer/software skills to use a variety of equipment such as Microsoft Word and Excel
• Basic accounting and mathematicalskills
• Strong attention to detail
• Ability towork under pressureto meet critical deadlines
• Demonstrates excellent written and verbal communication skills
• Ability to adapt to changes in the work environment
• Must be able to work independently
• Demonstrates a high level of ethical behavior

About Pittsburg

The City of Pittsburg is aculturally rich and diverse community of over 72,000 residents and expected togrow to 90,000 in the next 20 years. Pittsburg is located in NorthernCalifornia in the Bay Area Region and is perfectly situated for easy access tothe greater Bay Area, San Francisco, Napa Valley, Sacramento, and the foothillsof the Sierra Nevada Mountains and Lake Tahoe. Pittsburg City Hall isalso conveniently located a short walk from the Pittsburg Center Station forthe Bay Area Rapid Transit System (BART), making a commute from citiesthroughout the Bay Area very easy. Pittsburg has waterfront homes, aperforming arts theater, a variety of seasonal events, an extensive parksystem, a large public-school system, and a variety of shopping centers.It also offers extensive recreational facilities, including one of theCalifornia Delta's largest and most modern marinas. With its commitmentto a quality community environment, Pittsburg is an ideal city in which tolive, work and recreate.

The City of Pittsburg is a full-service city following thecouncil-manager form of government. We have about 300 full time employees andabout 350 employees total (depending on the season). Pittsburg iscurrently organized into the following departments: City Management, CommunityDevelopment (Building, Engineering, and Planning), Community Services (HousingAuthority, Pittsburg Power Company, and the Successor Agency to the formerRedevelopment Agency), Economic Development and Recreation, Human Resources,Finance, Police, and Public Works (Operations/Maintenance, Utilities,Facilities, Parks, and Water Treatment). Fire Protection services are providedby the Contra Costa County Consolidated Fire Department.

Benefits for regular employeesinclude great location, bilingual pay incentive, CALPERS retirement,medical/dental insurance, paid life insurance, retirement health savingaccount, deferred compensation plan with employer match, paid time off,incentive pay, tuition reimbursement, wellness activities, employee assistanceprogram, employee development courses, and career advancementopportuniti s.

Join Team Pittsburg to domeaningful work that will shape the community and make a positive difference.

Examples of Duties

EXAMPLES OF DUTIES: Duties may include, but are not limited to, the following:

• Customer Service - answering customer questions regarding bills and related matters; accept customer payments
• Billing - perform monthly utility billing tasks including software inputs/outputs and checking
• Dispatch technician for suspected gas leaks and power outages that are called in by customers
• Follow-up on unpaid bills, process late fees, final notices and collection
• Process customer payments and related banking
• Code and process invoices
• Perform basic accounting and spreadsheet inputs and analysis
• Office management - manage office supplies, billings and vendors, i.e., garbage pick-up, lawn care, pest control, and office repairs
• File management and office document control
• Demonstrates an understanding of applicable policies, procedures and work methods associated with assigned duties.
• Audits and verifies figures and claims for system entry; prepares and generates appropriate reports; records and checks financial transactions and prepares financial and statistical statements and reports.
• Process USA's daily
• Utilizes computerized data entry equipment, various word processing and spread sheet programs to enter, store and retrieve information as requested; summarizes data in preparation of standardized reports.
• Establishes positive working relationships with representatives of community organizations, state/local agencies and associations, City management and staff, and the public.
• Represent the City with dignity, integrity, and the spirit of cooperation in all relations with staff and the public.
• Foster an environment that embraces integrity, service, inclusion and collaboration.
• Be an integral team player, which involves flexibility, cooperation, and communication.
• Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.
• Performs other related duties

Qualifications

QUALIFICATIONS:

Knowledge of:

Basic principles and practices of bookkeeping and financial record keeping; basic accounting principles; basic City budget structure, utility billing procedures and practices, purchasing procedures, and fis