Job Information
TEKsystems ITSM Change Manager in Westlake, Texas
Job Description•
Looking for a highly motivated individual to provide ITSM Change Management support for a production environment. In this role, you will be responsible for the execution of ITSM Change Management processes in accordance with our goal of production stability. The ITSM Change Manager ensures that standardized methods and procedures are used for efficient and timely handling of all production ITSM change and release activities to improve service quality and delivery.
This is a highly visible position that requires frequent contact with Leadership. Your excellent communications skills and your ability to prioritize numerous tasks simultaneously will serve you well as a focal point of a dynamic, fast-paced business environment.
5+ years in a similar operational role required with a technical capability.
• Must have understanding of the ITIL ITSM practice to support the day-to-day operations.
• Excellent written and verbal communication skills in English, ability to communicate both technical and non-technical information, depending upon the audience.
• Experience of data analysis and trending with ability to identify improvements and actions.
• Proven ability to quickly understand sophisticated systems.
• Diligent with the ability to follow processes and procedures.
• Proven ability to adapt to changes in processes and practices.
• Ability to rapidly absorb and understand complex technical situations.
• Ability to facilitate conversations with large groups of remote people.
• Ability to handle and prioritize tasks and time efficiently.
• Ability to identify process improvements and communicate them verbally and in writing.
• Ability to build effective working relationships with peers and internal business partners.
• Respectful, and able to act in an often-complex business environment.
Pay and Benefits
The pay range for this position is $45.00 - $60.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Westlake,TX.
Application Deadline
This position is anticipated to close on Mar 21, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.