Job Information
Insight Global Field Technician in Wilmington, North Carolina
Job Description
We are seeking a highly skilled and motivated Field Technician to join our team. This individual will play a crucial role in providing exceptional onsite support for client software, ensuring the smooth operation of flight information displays and ticketing counters.
· Deliver comprehensive support for client software, focusing on flight information displays and ticketing counters to ensure seamless functionality.
· Address and resolve hardware issues, printer malfunctions, and perform password resets efficiently.
Work closely with other IT professionals and departments to provide integrated support solutions.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
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Skills and Requirements
· 1-2 years of experience of technical support
· Go getter personality, sharp
· Strong troubleshooting skills to diagnose and resolve technical issues efficiently.
· Experience with printer troubleshooting, hardware for PC and password resets.
Patience and professionalism when dealing with users. Airport industry experience null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.